tstachl

Zip::ZipFile.open(zipfile) do |zip|
  zip.each do |f|
    path    = File.join('/your/aws/path', f.name)
    aws     = AWS::S3.new.buckets['yourbucket'][path]
    aws.write(file: zip.get_output_stream(f))
    aws_url = aws.public_url(secure: true).to_s
    end
  end
end

tstachl

require 'desk_api'

# Authentication
DeskApi.configure do |config|
  config.username = 'jsmith@example.com'
  config.password = '1234secret'
  config.endpoint = 'https://example.desk.com'
end

# Create the case

tstachl

{
  "_links": {
    "company": {
      "href": "/api/v2/companies/1",
      "class": "company"
    }
  }
}

tstachl

new DESK.Widget({
	id: 'test', // The ID of the element to place the button into
  version: 1,
  site: 'hecos.desk.com',
  port: '80',
  type: 'chat',
  displayMode: 0,  //0 for popup, 1 for lightbox
  features: {
    offerAlways: false,
    offerAgentsOnline: true,

tstachl

require 'desk_api'

DeskApi::Default::CONNECTION_OPTIONS[:request] = {
  open_timeout: 45,
  timeout: 45
}

client = DeskApi::Client.new({
  token: 'TOKEN',
  token_secret: 'TOKEN_SECRET',

tstachl

require 'desk_api'
require 'csv'

DeskApi.configure do |config|
  config.username = 'you@example.com'
  config.password = 'Top$ecret1'
  config.endpoint = 'https://example.desk.com'
end

CSV.foreach('./customers.csv', headers: true) do |csv|

tstachl

<apex:page standardStylesheets="false" showHeader="false" sidebar="false" recordSetVar="macros" docType="html-5.0"
           standardController="Macro__c" extensions="ApplyMacroControllerExtension" title="Select Macro" >

    <apex:includeScript value=""/>
    <apex:includeScript value="/support/console/30.0/integration.js"/>
    <apex:includeScript value="/soap/ajax/30.0/connection.js"/>
    <apex:includeScript value="/support/api/30.0/interaction.js"/>
    <apex:includeScript value="/canvas/sdk/js/30.0/publisher.js"/>

    <apex:stylesheet value="//maxcdn.bootstrapcdn.com/bootstrap/3.2.0/css/bootstrap.min.css" />

tstachl

ticket = DeskApi.cases.create({
  external_id: 123456,
  subject: 'Subject',
  description: 'Description',
  priority: 1,
  status: 'resolved',
  type: 'email',
  labels: ['Label 1', 'Label 2'],
  custom_fields: {
    my_key: 'My Value'

tstachl

<script>
$(function() {
  var tid = $('#tabs .ui-state-active a').attr('href').replace('#tabs-tid_', '')
    , sel = '#email_reply_div_tid_' + tid
  
  setTimeout(function() {
    $(sel).prepend([
      '<div>',
      '  <ul class="reply-toggle">',
      '    <li class="active">',

tstachl

public class DeskTriggerHelper
{
    private static DeskClient CLIENT = new DeskClient(new Map<String, String>{
        'token' => 'TOKEN',
        'tokenSecret' => 'TOKEN_SECRET',
        'consumerKey' => 'CONSUMER_KEY',
        'consumerSecret' => 'CONSUMER_SECRET',
        'endpoint' => 'https://example.desk.com'
    });