zendesk-web-widget.js

(function() {
  function inIframe() {
    try {
      return window.self !== window.top;
    } catch (e) {
      return true;
    }
  }

  if (!inIframe()) {

    var basicInfo = $('#zendesk-web-widget');

    window.zESettings = {
      authenticate: { jwt: basicInfo.data('widget-jwt') },
      webWidget: {
        helpCenter: {
          searchPlaceholder: {
            '*': 'Search for a solution',
          },
        },
      },
    };

    window.zEmbed ||
      (function() {
        var queue = [];

        window.zEmbed = function() {
          queue.push(arguments);
        };

        window.zE = window.zE || window.zEmbed;
        document.zendeskHost = basicInfo.data('zendesk-host');
        document.zEQueue = queue;
      })();

    zE(function() {

      zE.identify({
        name: basicInfo.data('user-name'),
        email: basicInfo.data('user-email'),
        organization: basicInfo.data('organization-name'),
      });

      $zopim(function () {
        var siloId = basicInfo.data('silo-id');
        $zopim.livechat.addTags('Silo-id:' + siloId);

        if ($.cookie('destination') == 'Carnation') {
          $zopim.livechat.addTags("canary");
        }

        $zopim.livechat.authenticate({
          jwtFn: function(callback) {
            callback(basicInfo.data('visitor-auth-jwt'));
          }
        });
      });
    });

  }
})();