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Add new contacts to an alternate CRM (Intercom) when a user registers, and apply tags in Intercom when tags are applied in the primary CRM
<?php
// Put your intercom access token here
define( 'INTERCOM_ACCESS_TOKEN', 'aG9tOjyIyZmMxZDc2X2YxMzBfNDBhZV9hOTVjXzRhZDRlNzBiZWMyMzoxOjA=' );
// We'll save the alternate CRM in a global so it can be re-used if multiple API calls need to be made in the same request
global $intercom;
/**
* Load Intercom and initialize the connection
*
* @return object Intercom CRM
*/
function wpf_connect_to_intercom() {
global $intercom;
if( is_object( $intercom ) ) {
return $intercom;
}
require_once WPF_DIR_PATH . 'includes/crms/intercom/class-intercom.php';
$intercom = new WPF_Intercom;
$intercom->get_params( INTERCOM_ACCESS_TOKEN );
return $intercom;
}
/**
* Get an Intercom contact ID for a user, or look it up
*
* @return mixed Contact ID if found, "false" if not
*/
function wpf_get_intercom_contact_id( $user_id ) {
$contact_id = get_user_meta( $user_id, 'wpf_intercom_contact_id', true );
if( ! empty( $contact_id ) ) {
return $contact_id;
} else {
$intercom = wpf_connect_to_intercom();
$user = get_user_by( 'id', $user_id );
$contact_id = $intercom->get_contact_id( $user->user_email );
if( ! is_wp_error( $contact_id ) && $contact_id != false ) {
update_user_meta( $user_id, 'wpf_intercom_contact_id', $contact_id );
return $contact_id;
} else {
return false;
}
}
}
/**
* Add a new contact to Intercom at registration and optionally apply tags
*
* @return void
*/
function wpf_add_to_intercom( $user_id, $contact_id, $post_data ) {
$intercom = wpf_connect_to_intercom();
// Check if there's already a contact record in Intercom
$contact_id = $intercom->get_contact_id( $post_data['user_email'] );
if( ! is_wp_error( $contact_id ) && $contact_id == false ) {
// You have to manually specify Intercom internal fields here, since the WPF Settings >> Contact fields tab is configured for ActiveCampaign
$contact_data = array(
'email' => $post_data['user_email'],
'name' => $post_data['first_name'] . ' ' . $post_data['last_name']
);
// "false" in the second parameter tells it not to use the field mapping set up in the WP Fusion settings
$contact_id = $intercom->add_contact( $contact_data, false );
}
// Save the contact ID for later reference
update_user_meta( $user_id, 'wpf_intercom_contact_id', $contact_id );
// Now you can apply tags
$intercom->apply_tags( array( 'Tag One', 'Tag 2' ), $contact_id );
}
add_action( 'wpf_user_created', 'wpf_add_to_intercom', 10, 3 );
/**
* Apply tags in Intercom when tags are applied in WP Fusion
*
* @return void
*/
function wpf_apply_tags_in_intercom( $user_id, $tags ) {
$intercom = wpf_connect_to_intercom();
$contact_id = wpf_get_intercom_contact_id( $user_id );
if( $contact_id !== false ) {
$intercom->apply_tags( $tags, $contact_id );
}
}
add_action( 'wpf_tags_applied', 'wpf_apply_tags_in_intercom', 10, 2 );
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