Bisq has rules in place to make the trading process as safe and convenient as possible for all parties involved, and it is important those rules are followed by users.
Penalties are a percentage of the trade amount, deducted from the offending peer's security deposit and offered as a compensation to the other peer during the dispute resolution process.
The actual penalty will be up to the values detailed below, depending on security deposit % and mediator's discretion, except for 100% penalties, that refer to serious violations and will always imply losing the whole amount (trade + deposit).
Alternatively, if good communication is established, peers can use trader chat to agree on a penalty amount to relay to their mediator.
Buyer or Seller | |
---|---|
100% | Fraud attempt: debiting of peer's account, code tampering |
25% | Not responding to a mediator within 48h |
20% | Cancelling a trade |
20% | Requesting that payment be made from/to a different account name, without mediator's acknowledgement |
10% | Requiring personal data: ID, home address, etc. (Bisq should incentivize accounts that do not ask for any more info than necessary) |
Buyer | |
---|---|
100% | Payment chargeback |
25% | Bitcoin-related payment references (eg. BTC, Bisq, Bitcoin...) |
25% | Paying from an account with a different name (Name Surname instead of Surname Name, and/or slight variations are allowed, where they do not generate ambiguity), seller is allowed to cancel the trade with no penalty |
20% | Payment is 72+ hours late |
15% | Payment is 48-72 hours late |
15% | Paying from an account with same name but different account number, seller is allowed to cancel the trade with no penalty |
10% | Payment is 24-48 hours late |
10% | Similar, but wrong, payment method (eg. SWIFT instead of SEPA, SEPA instant instead of Wise...) |
10% | Wrong payment amount: buyer has the option to correct the amount within the trade window, seller is allowed to cancel the trade with no penalty |
10% | Using unagreed payment reference |
10% | Late payment because of low fee for altcoin tx; penalty can be reduced during mediation if buyer uses RBF or similar |
5% | Payment is up to 24 hours late |
Seller | |
---|---|
15% | BTC is released outside of trade window |
It fits! What's your opinion, then, about further expanding that rule as follows:
the above would put on both peers the responsibility to make sure their accounts are in order, and allows both to suggest alternatives (with same account name) without necessarily go to mediation; I have taken the liberty of updating the corresponding penalty to reflect this.
Understood; in this case the timeframe based penalty will be only applicable to buyer, while there will be a separate penalty section for sellers only including this case, let's try some more edits and then we'll discuss them.
I have created said separate section, with a penalty of 15%, which I think could as well be raised to 20%, since all percentages are to be intended "up to", and mediators can reduce them based on circumstances.
I have also added a sentence to the intro, to reflect the "peers discussing their own penalty" concept as per bisq-network/proposals#360 (comment)
Regarding 100% penalty given for "Chargeback", this couldn't be enforced, since the maximum that can be deducted from a buyer is their security deposit, unless said chargeback fails, and then even if it is credited to seller, buyer will not receive their deposit, nor the traded BTC?