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| Date: Tue, 24 Jun 2014 13:10:32 +0200 | |
| Message-ID: <CAN5grp2=8Pp9XF5x+559KnHKAocyN0CiH92wh8nBWbXiXC0Npg@mail.gmail.com> | |
| Subject: Re: SRX1249766781ID - Junk Mail Reporting Partner Program | |
| From: Jacob Cockcroft <Jacob@ThePigeonhole.com> | |
| To: Walid van Boetzelaer <walid@thepigeonhole.com> | |
| Cc: Jacob Cockcroft <Jacob@thepigeonhole.com>, Paola Palencia <paola@thepigeonhole.com> | |
| Content-Type: multipart/alternative; boundary=089e015371cc1a917f04fc93023a | |
| --089e015371cc1a917f04fc93023a | |
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| Content-Transfer-Encoding: quoted-printable | |
| Cool - lets push as far as we can get. | |
| Am now not convinced this is an issue at the moment - as we don't seem to | |
| have one current concrete example of emails failing to arrive, which is | |
| good.... | |
| On Tue, Jun 24, 2014 at 1:08 PM, Walid van Boetzelaer < | |
| walid@thepigeonhole.com> wrote: | |
| > Jacob, this is actually where we stand with hotmail. We need to provide | |
| > proof that we are exclusive senders, which obviously is not the case. I'v= | |
| e | |
| > just written to intercom with a copy of hotmail's request. | |
| > | |
| > | |
| > 2014-06-17 10:51 GMT+02:00 Jacob Cockcroft <Jacob@thepigeonhole.com>: | |
| > | |
| > Ok cool - so we think this might be the reason for improvement. | |
| >> | |
| >> So...now we test, all pigeons will need to make a new, clean hotmail | |
| >> account, and then we also test with the identified 10. Paola will | |
| >> coordinate. | |
| >> | |
| >> You can move on to other things (for now!) | |
| >> | |
| >> | |
| >> On Tue, Jun 17, 2014 at 10:46 AM, Walid van Boetzelaer < | |
| >> walid@thepigeonhole.com> wrote: | |
| >> | |
| >>> We've added our setting to the SPF, but i think that hadn't taken effec= | |
| t | |
| >>> at first(that was done over 1 week ago, and some emails were still goin= | |
| g to | |
| >>> spam). maybe ashter would know better? | |
| >>> | |
| >>> | |
| >>> 2014-06-17 10:43 GMT+02:00 Jacob Cockcroft <Jacob@thepigeonhole.com>: | |
| >>> | |
| >>> Do we have a hypothesis as to why it is now working for Ed, is there on= | |
| e | |
| >>>> thing we think we have done which would account for this? | |
| >>>> | |
| >>>> | |
| >>>> On Tue, Jun 17, 2014 at 10:24 AM, Walid van Boetzelaer < | |
| >>>> walid@thepigeonhole.com> wrote: | |
| >>>> | |
| >>>>> agree. will put on hold | |
| >>>>> | |
| >>>>> | |
| >>>>> 2014-06-17 10:22 GMT+02:00 Jacob Cockcroft <Jacob@thepigeonhole.com>: | |
| >>>>> | |
| >>>>> Exclusive sending rights - i.e. we are the only intercom users who us= | |
| e | |
| >>>>>> these IP addresses (suspect not) | |
| >>>>>> | |
| >>>>>> If not, lets just hold this for now until we get the feedback from | |
| >>>>>> the 10 hot-mailers Paola has asked about whether they are receiving = | |
| the | |
| >>>>>> messages to inbox. My investor, Mr Hodge, now gets to inbox so somet= | |
| hing | |
| >>>>>> has happened. | |
| >>>>>> | |
| >>>>>> Keen not to waste too much of your time on this - and feels like we | |
| >>>>>> have a rather scatter gun approach to this at the moment. Need more = | |
| science | |
| >>>>>> about whether users are getting them or not, especially now Hodge se= | |
| ems to | |
| >>>>>> be and we seem to have solved the yahoo riddle. | |
| >>>>>> | |
| >>>>>> Jacob | |
| >>>>>> | |
| >>>>>> | |
| >>>>>> On Tue, Jun 17, 2014 at 10:17 AM, Walid van Boetzelaer < | |
| >>>>>> walid@thepigeonhole.com> wrote: | |
| >>>>>> | |
| >>>>>>> I have created that user in intercom, was about to send that email | |
| >>>>>>> to them, but then I read about =E2=80=98exclusive sending rights=E2= | |
| =80=99? What=E2=80=99s that? | |
| >>>>>>> | |
| >>>>>>> PS: have removed that user ftm. | |
| >>>>>>> | |
| >>>>>>> PPS: to add a user to intercom, in rails c: User.new(:email =3D> " | |
| >>>>>>> JMRP@css.one.microsoft.com", :id =3D> -1).identify | |
| >>>>>>> =E2=80=8B | |
| >>>>>>> | |
| >>>>>>> | |
| >>>>>>> 2014-06-16 18:14 GMT+02:00 Hotmail JMRP Support < | |
| >>>>>>> WINLV.JMRP.WW.00.EN.CVG.BGL.TS.T03.ESC.00.EM@css.one.microsoft.com>= | |
| : | |
| >>>>>>> | |
| >>>>>>>> Hello, | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> This is Tanaya from the JMR Program Management Team. | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> We are happy to let you know that your request to join JMRP accoun= | |
| t | |
| >>>>>>>> is under process. However, we are unable to establish any connecti= | |
| on | |
| >>>>>>>> between your company and the IPs <166.78.70.70, 166.78.70.71, | |
| >>>>>>>> 209.61.151.166,166.78.69.142, and 23.253.182.184> that you have | |
| >>>>>>>> mentioned. This will delay the updating process, since we will not= | |
| be able | |
| >>>>>>>> to add the IPs to your feedback loop until we receive some confirm= | |
| ation | |
| >>>>>>>> that you have exclusive sending rights for the IP addresses. | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> *In order for us to proceed, we need a confirmation from your | |
| >>>>>>>> Host/ISP that you have exclusive sending rights.* | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> An e-mail directly sent to JMRP@css.one.microsoft.com is | |
| >>>>>>>> sufficient. We need an e-mail with this statement "This customer = | |
| has | |
| >>>>>>>> exclusive sending rights to this IP address: <166.78.70.70, | |
| >>>>>>>> 166.78.70.71, 209.61.151.166,166.78.69.142, and 23.253.182.184>". | |
| >>>>>>>> Also, please advise them to use SRX1249766781ID as the e-mail | |
| >>>>>>>> subject for easy tracking. | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> If you have any questions, please feel free to respond to this | |
| >>>>>>>> email with any questions. | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> Best regards, | |
| >>>>>>>> | |
| >>>>>>>> Tanaya | |
| >>>>>>>> | |
| >>>>>>>> The JMR Program Management Team | |
| >>>>>>>> | |
| >>>>>>>> ------------------------------ | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> --- Original Message --- | |
| >>>>>>>> *From* : "Walid van Boetzelaer" | |
| >>>>>>>> *Sent* : Monday, June 16, 2014 11:33:34 AM UTC | |
| >>>>>>>> *To* : " | |
| >>>>>>>> WINLV.JMRP.WW.00.EN.CVG.BGL.TS.T03.ESC.00.EM@css.one.microsoft.com= | |
| " | |
| >>>>>>>> | |
| >>>>>>>> *Cc* : "Jacob Cockcroft" , "Ashter Chomoko" , "Paola Palencia" | |
| >>>>>>>> *Subject* : Re: SRX1249766781ID - Junk Mail Reporting Partner | |
| >>>>>>>> Program | |
| >>>>>>>> | |
| >>>>>>>> Hello Harish, | |
| >>>>>>>> | |
| >>>>>>>> Just to make it clear: we are using intercom.io service to send | |
| >>>>>>>> out email, and have added their domain to our spf records. They as= | |
| sured us | |
| >>>>>>>> all is in order on their side. | |
| >>>>>>>> | |
| >>>>>>>> Here is their answer concerning ender IP addresses: | |
| >>>>>>>> | |
| >>>>>>>> There are 5 total IPs that we use for sending mail: 166.78.70.70, | |
| >>>>>>>>> 166.78.70.71, 209.61.151.166,166.78.69.142, and 23.253.182.184. | |
| >>>>>>>>> All have 97+ sender scores and we are very vigilant with those to= | |
| make sure | |
| >>>>>>>>> that they remain clean. | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> Thanks for you help and answer, | |
| >>>>>>>> | |
| >>>>>>>> Walid, for The Pigeonhole | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> | |
| >>>>>>>> 2014-06-09 12:15 GMT+02:00 Walid van Boetzelaer < | |
| >>>>>>>> walid@thepigeonhole.com>: | |
| >>>>>>>> | |
| >>>>>>>>> Hello Harish, | |
| >>>>>>>>> | |
| >>>>>>>>> Just to make it clear: we are using intercom.io service to send | |
| >>>>>>>>> out email, and have added their domain to our spf records. They a= | |
| ssured us | |
| >>>>>>>>> all is in order on their side. | |
| >>>>>>>>> | |
| >>>>>>>>> Here is their answer concerning ender IP addresses: | |
| >>>>>>>>> | |
| >>>>>>>>> There are 5 total IPs that we use for sending mail: 166.78.70.70, | |
| >>>>>>>>>> 166.78.70.71, 209.61.151.166,166.78.69.142, and 23.253.182.184. | |
| >>>>>>>>>> All have 97+ sender scores and we are very vigilant with those t= | |
| o make sure | |
| >>>>>>>>>> that they remain clean. | |
| >>>>>>>>> | |
| >>>>>>>>> | |
| >>>>>>>>> Thanks for you help and answer, | |
| >>>>>>>>> | |
| >>>>>>>>> Walid, for The Pigeonhole | |
| >>>>>>>>> | |
| >>>>>>>>> | |
| >>>>>>>>> 2014-06-09 12:04 GMT+02:00 Walid van Boetzelaer < | |
| >>>>>>>>> walid@thepigeonhole.com>: | |
| >>>>>>>>> | |
| >>>>>>>>>> Not sure I get this: | |
| >>>>>>>>>> | |
| >>>>>>>>>> *Please note that the intent of this program is to provide you | |
| >>>>>>>>>>> with a list of users that wish to be removed from your mail dis= | |
| tributions. | |
| >>>>>>>>>>> Participation in the program does not guarantee that your IP wi= | |
| ll not be | |
| >>>>>>>>>>> blocked in the future and that individual blocking / un-blockin= | |
| g issues | |
| >>>>>>>>>>> will still need to be handled through the Window Live Hotmail D= | |
| omain | |
| >>>>>>>>>>> Support Team.* | |
| >>>>>>>>>> | |
| >>>>>>>>>> | |
| >>>>>>>>>> And no action required from me at this point, will wait for | |
| >>>>>>>>>> intercom to come back to us. | |
| >>>>>>>>>> | |
| >>>>>>>>> | |
| >>>>>>>>> | |
| >>>>>>>> | |
| >>>>>>> | |
| >>>>>> | |
| >>>>>> | |
| >>>>>> -- | |
| >>>>>> | |
| >>>>>> | |
| >>>>> | |
| >>>> | |
| >>>> | |
| >>>> -- | |
| >>>> | |
| >>>> | |
| >>> | |
| >> | |
| >> | |
| >> -- | |
| >> | |
| >> | |
| > | |
| -- | |
| --089e015371cc1a917f04fc93023a | |
| Content-Type: text/html; charset=UTF-8 | |
| Content-Transfer-Encoding: quoted-printable | |
| <div dir=3D"ltr">Cool - lets push as far as we can get.=C2=A0<div><br></div= | |
| ><div>Am now not convinced this is an issue at the moment - as we don't= | |
| seem to have one current concrete example of emails failing to arrive, whi= | |
| ch is good....</div> | |
| </div><div class=3D"gmail_extra"><br><br><div class=3D"gmail_quote">On Tue,= | |
| Jun 24, 2014 at 1:08 PM, Walid van Boetzelaer <span dir=3D"ltr"><<a hre= | |
| f=3D"mailto:walid@thepigeonhole.com" target=3D"_blank">walid@thepigeonhole.= | |
| com</a>></span> wrote:<br> | |
| <blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p= | |
| x #ccc solid;padding-left:1ex"><div dir=3D"ltr">Jacob, this is actually whe= | |
| re we stand with hotmail. We need to provide proof that we are exclusive se= | |
| nders, which obviously is not the case. I've just written to intercom w= | |
| ith a copy of hotmail's request.</div> | |
| <div class=3D"gmail_extra"><br><br><div class=3D"gmail_quote">2014-06-17 10= | |
| :51 GMT+02:00 Jacob Cockcroft <span dir=3D"ltr"><<a href=3D"mailto:Jacob= | |
| @thepigeonhole.com" target=3D"_blank">Jacob@thepigeonhole.com</a>></span= | |
| >:<div> | |
| <div class=3D"h5"><br> | |
| <blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p= | |
| x #ccc solid;padding-left:1ex"><div dir=3D"ltr">Ok cool - so we think this = | |
| might be the reason for improvement.<div><br></div><div>So...now we test, a= | |
| ll pigeons will need to make a new, clean hotmail account, and then we also= | |
| test with the identified 10. Paola will coordinate.</div> | |
| <div><br></div><div>You can move on to other things (for now!)</div></div><= | |
| div class=3D"gmail_extra"><div><div><br><br><div class=3D"gmail_quote">On T= | |
| ue, Jun 17, 2014 at 10:46 AM, Walid van Boetzelaer <span dir=3D"ltr"><<a= | |
| href=3D"mailto:walid@thepigeonhole.com" target=3D"_blank">walid@thepigeonh= | |
| ole.com</a>></span> wrote:<br> | |
| <blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p= | |
| x #ccc solid;padding-left:1ex"><div dir=3D"ltr">We've added our setting= | |
| to the SPF, but i think that hadn't taken effect at first(that was don= | |
| e over 1 week ago, and some emails were still going to spam). maybe ashter = | |
| would know better?</div> | |
| <div class=3D"gmail_extra"> | |
| <br><br><div class=3D"gmail_quote">2014-06-17 10:43 GMT+02:00 Jacob Cockcro= | |
| ft <span dir=3D"ltr"><<a href=3D"mailto:Jacob@thepigeonhole.com" target= | |
| =3D"_blank">Jacob@thepigeonhole.com</a>></span>:<div><div><br><blockquot= | |
| e class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc sol= | |
| id;padding-left:1ex"> | |
| <div dir=3D"ltr">Do we have a hypothesis as to why it is now working for Ed= | |
| , is there one thing we think we have done which would account for this?</d= | |
| iv><div class=3D"gmail_extra"><div><div><br><br><div class=3D"gmail_quote"> | |
| On Tue, Jun 17, 2014 at 10:24 AM, Walid van Boetzelaer <span dir=3D"ltr">&l= | |
| t;<a href=3D"mailto:walid@thepigeonhole.com" target=3D"_blank">walid@thepig= | |
| eonhole.com</a>></span> wrote:<br> | |
| <blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p= | |
| x #ccc solid;padding-left:1ex"><div dir=3D"ltr">agree. will put on hold</di= | |
| v><div class=3D"gmail_extra"><br><br><div class=3D"gmail_quote">2014-06-17 = | |
| 10:22 GMT+02:00 Jacob Cockcroft <span dir=3D"ltr"><<a href=3D"mailto:Jac= | |
| ob@thepigeonhole.com" target=3D"_blank">Jacob@thepigeonhole.com</a>></sp= | |
| an>:<div> | |
| <div><br> | |
| <blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p= | |
| x #ccc solid;padding-left:1ex"><div dir=3D"ltr">Exclusive sending rights - = | |
| i.e. we are the only intercom users who use these IP addresses (suspect not= | |
| )<div> | |
| <br></div><div>If not, lets just hold this for now until we get the feedbac= | |
| k from the 10 hot-mailers Paola has asked about whether they are receiving = | |
| the messages to inbox. My investor, Mr Hodge, now gets to inbox so somethin= | |
| g has happened.</div> | |
| <div><br></div><div>Keen not to waste too much of your time on this - and f= | |
| eels like we have a rather scatter gun approach to this at the moment. Need= | |
| more science about whether users are getting them or not, especially now H= | |
| odge seems to be and we seem to have solved the yahoo riddle.</div> | |
| <div><br></div><div>Jacob</div></div><div class=3D"gmail_extra"><div><div><= | |
| br><br><div class=3D"gmail_quote">On Tue, Jun 17, 2014 at 10:17 AM, Walid v= | |
| an Boetzelaer <span dir=3D"ltr"><<a href=3D"mailto:walid@thepigeonhole.c= | |
| om" target=3D"_blank">walid@thepigeonhole.com</a>></span> wrote:<br> | |
| <blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p= | |
| x #ccc solid;padding-left:1ex"><div dir=3D"ltr"><div><p style=3D"margin:1.2= | |
| em 0px!important">I have created that user in intercom, was about to send t= | |
| hat email to them, but then I read about =E2=80=98exclusive sending rights= | |
| =E2=80=99? What=E2=80=99s that?</p> | |
| <p style=3D"margin:1.2em 0px!important">PS: have removed that user ftm.</p>= | |
| <p style=3D"margin:1.2em 0px!important">PPS: to add a user to intercom, in = | |
| rails c: <code style=3D"font-size:0.85em;font-family:Consolas,Inconsolata,C= | |
| ourier,monospace;margin:0px 0.15em;padding:0px 0.3em;white-space:pre-wrap;b= | |
| order:1px solid rgb(234,234,234);border-top-left-radius:3px;border-top-righ= | |
| t-radius:3px;border-bottom-right-radius:3px;border-bottom-left-radius:3px;d= | |
| isplay:inline;background-color:rgb(248,248,248)">User.new(:email =3D> &q= | |
| uot;<a href=3D"mailto:JMRP@css.one.microsoft.com" target=3D"_blank">JMRP@cs= | |
| s.one.microsoft.com</a>", :id =3D> -1).identify</code></p> | |
| <div title=3D"MDH:SGF2ZSBjcmVhdGVkIHRoYXQgdXNlciBpbiBpbnRlcmNvbSwgd2FzIGFib= | |
| 3V0IHRvIHNlbmQgdGhh | |
| dCBlbWFpbCB0byB0aGVtLCBidXQgdGhlbiBJIHJlYWQgYWJvdXQgJ2V4Y2x1c2l2ZSBzZW5kaW5= | |
| n | |
| IHJpZ2h0cyc/IFdoYXQncyB0aGF0PzxkaXY+PGJyPjwvZGl2PjxkaXY+UFM6IHRvIGFkZCBhIHV= | |
| z | |
| ZXIgdG8gaW50ZXJjb20sIGluIHJhaWxzIGM6IGBVc2VyLm5ldyg6ZW1haWwgPSZndDsgIkpNUlB= | |
| A | |
| Y3NzLm9uZS5taWNyb3NvZnQuY29tIiwgOmlkID0mZ3Q7IC0xKS5pZGVudGlmeWA8L2Rpdj4KCgo= | |
| K | |
| CgoKCg=3D=3D" style=3D"min-height:0;font-size:0em;padding:0;margin:0">=E2= | |
| =80=8B</div></div></div><div class=3D"gmail_extra"><br><br><div class=3D"gm= | |
| ail_quote">2014-06-16 18:14 GMT+02:00 Hotmail JMRP Support <span dir=3D"ltr= | |
| "><<a href=3D"mailto:WINLV.JMRP.WW.00.EN.CVG.BGL.TS.T03.ESC.00.EM@css.on= | |
| e.microsoft.com" target=3D"_blank">WINLV.JMRP.WW.00.EN.CVG.BGL.TS.T03.ESC.0= | |
| 0.EM@css.one.microsoft.com</a>></span>:<br> | |
| <blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p= | |
| x #ccc solid;padding-left:1ex"><div> | |
| <div></div> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3"><font = | |
| face=3D"Times New Roman">Hello,</font></font></p><div><div> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3" face= | |
| =3D"Times New Roman">=C2=A0</font></p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3"><font = | |
| face=3D"Times New Roman">This is=C2=A0Tanaya =C2=A0from the JMR Program Man= | |
| agement Team.</font></font></p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt">=C2=A0</p> | |
| </div></div><p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size= | |
| =3D"3"><font face=3D"Times New Roman">We are happy to let you know that you= | |
| r request to join JMRP account is under process. However, we are unable to = | |
| establish any connection between your company and the IPs <<span style= | |
| =3D"COLOR:rgb(192,0,0)"><font color=3D"#545454" face=3D"Courier New">166.78= | |
| .70.70</font><span style=3D"FONT-FAMILY:'Helvetica Neue',Arial,sans= | |
| -serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">,=C2=A0</span><code style=3D"C= | |
| OLOR:rgb(84,84,84);LINE-HEIGHT:20px">166.78.70.71</code><span style=3D"FONT= | |
| -FAMILY:'Helvetica Neue',Arial,sans-serif;COLOR:rgb(84,84,84);LINE-= | |
| HEIGHT:20px">,=C2=A0</span><code style=3D"COLOR:rgb(84,84,84);LINE-HEIGHT:2= | |
| 0px">209.61.151.166</code><span style=3D"FONT-FAMILY:'Helvetica Neue= | |
| 9;,Arial,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">,</span><code sty= | |
| le=3D"COLOR:rgb(84,84,84);LINE-HEIGHT:20px">166.78.69.142</code><span style= | |
| =3D"FONT-FAMILY:'Helvetica Neue',Arial,sans-serif;COLOR:rgb(84,84,8= | |
| 4);LINE-HEIGHT:20px">, and=C2=A0</span><code style=3D"COLOR:rgb(84,84,84);L= | |
| INE-HEIGHT:20px">23.253.182.184</code></span>> that you have mentioned. = | |
| This will delay the updating process, since we will not be able to add the = | |
| IPs to your feedback loop until we receive some confirmation that you have = | |
| exclusive sending rights for the IP addresses.</font></font></p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3" face= | |
| =3D"Times New Roman">=C2=A0</font></p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3" face= | |
| =3D"Times New Roman"><strong>In order for us to proceed, we need a confirma= | |
| tion from your Host/ISP that you have exclusive sending rights.</strong> </= | |
| font></p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3" face= | |
| =3D"Times New Roman"></font>=C2=A0</p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3" face= | |
| =3D"Times New Roman">An e-mail directly sent to </font><a><font color=3D"#0= | |
| 563c1" size=3D"3" face=3D"Times New Roman">JMRP@css.one.microsoft.com</font= | |
| ></a><font size=3D"3"><font face=3D"Times New Roman"> is sufficient.=C2=A0 = | |
| We need an e-mail with this statement "This customer has exclusive sen= | |
| ding rights to this IP address: <<span style=3D"COLOR:rgb(192,0,0)"><fon= | |
| t color=3D"#545454" face=3D"Courier New">166.78.70.70</font><span style=3D"= | |
| FONT-FAMILY:'Helvetica Neue',Arial,sans-serif;COLOR:rgb(84,84,84);L= | |
| INE-HEIGHT:20px">,=C2=A0</span><code style=3D"COLOR:rgb(84,84,84);LINE-HEIG= | |
| HT:20px">166.78.70.71</code><span style=3D"FONT-FAMILY:'Helvetica Neue&= | |
| #39;,Arial,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">,=C2=A0</span><= | |
| code style=3D"COLOR:rgb(84,84,84);LINE-HEIGHT:20px">209.61.151.166</code><s= | |
| pan style=3D"FONT-FAMILY:'Helvetica Neue',Arial,sans-serif;COLOR:rg= | |
| b(84,84,84);LINE-HEIGHT:20px">,</span><code style=3D"COLOR:rgb(84,84,84);LI= | |
| NE-HEIGHT:20px">166.78.69.142</code><span style=3D"FONT-FAMILY:'Helveti= | |
| ca Neue',Arial,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">, and= | |
| =C2=A0</span><code style=3D"COLOR:rgb(84,84,84);LINE-HEIGHT:20px">23.253.18= | |
| 2.184</code></span>>". Also, please advise them to use <font color= | |
| =3D"#c00000">SRX1249766781ID</font><span style=3D"COLOR:rgb(192,0,0)"> </sp= | |
| an>as the e-mail subject for easy tracking.</font></font></p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt">=C2=A0</p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt">=C2=A0</p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3"><font = | |
| face=3D"Times New Roman">If you have any questions, please feel free to res= | |
| pond to this email with any questions. </font></font></p><div><div> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3" face= | |
| =3D"Times New Roman">=C2=A0</font></p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3"><font = | |
| face=3D"Times New Roman">Best regards,</font></font></p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3" face= | |
| =3D"Times New Roman">Tanaya</font></p> | |
| <p class=3D"MsoNormal" style=3D"MARGIN:0in 0in 0pt"><font size=3D"3" face= | |
| =3D"Times New Roman">The JMR Program Management Team</font></p></div></div>= | |
| </div><br clear=3D"all"> | |
| <hr> | |
| <br> | |
| <div><br>--- Original Message ---<br><strong>From</strong> : "Walid va= | |
| n Boetzelaer" <u></u><br><strong>Sent</strong> : Monday, June 16, 2014= | |
| 11:33:34 AM UTC<br><strong>To</strong> : "<a href=3D"mailto:WINLV.JMR= | |
| P.WW.00.EN.CVG.BGL.TS.T03.ESC.00.EM@css.one.microsoft.com" target=3D"_blank= | |
| ">WINLV.JMRP.WW.00.EN.CVG.BGL.TS.T03.ESC.00.EM@css.one.microsoft.com</a>&qu= | |
| ot; <u></u><br> | |
| <strong>Cc</strong> : "Jacob Cockcroft" <u></u>, "Ashter Cho= | |
| moko" <u></u>, "Paola Palencia" <u></u><br><div><div><strong= | |
| >Subject</strong> : Re: SRX1249766781ID - Junk Mail Reporting Partner Progr= | |
| am<br> | |
| <br> | |
| </div></div><div><div><div><div><div dir=3D"ltr"> | |
| <div style=3D"FONT-SIZE:13px;FONT-FAMILY:arial,sans-serif" dir=3D"ltr">Hell= | |
| o Harish,=20 | |
| <div><br></div> | |
| <div>Just to make it clear: we are using=C2=A0<a href=3D"http://intercom.io= | |
| /" target=3D"_blank">intercom.io</a>=C2=A0service to send out email, and ha= | |
| ve added their domain to our spf records. They assured us all is in order o= | |
| n their side.</div> | |
| <div><br></div> | |
| <div>Here is their answer concerning ender IP addresses:</div> | |
| <div><br></div> | |
| <blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT:1ex;MARGIN:0px 0px = | |
| 0px 0.8ex;BORDER-LEFT:rgb(204,204,204) 1px solid"><span style=3D"FONT-FAMIL= | |
| Y:'Helvetica Neue',Arial,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT= | |
| :20px">There are 5 total IPs that we use for sending mail:=C2=A0</span><cod= | |
| e style=3D"COLOR:rgb(84,84,84);LINE-HEIGHT:20px">166.78.70.70</code><span s= | |
| tyle=3D"FONT-FAMILY:'Helvetica Neue',Arial,sans-serif;COLOR:rgb(84,= | |
| 84,84);LINE-HEIGHT:20px">,=C2=A0</span><code style=3D"COLOR:rgb(84,84,84);L= | |
| INE-HEIGHT:20px">166.78.70.71</code><span style=3D"FONT-FAMILY:'Helveti= | |
| ca Neue',Arial,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">,=C2=A0= | |
| </span><code style=3D"COLOR:rgb(84,84,84);LINE-HEIGHT:20px">209.61.151.166<= | |
| /code><span style=3D"FONT-FAMILY:'Helvetica Neue',Arial,sans-serif;= | |
| COLOR:rgb(84,84,84);LINE-HEIGHT:20px">,</span><code style=3D"COLOR:rgb(84,8= | |
| 4,84);LINE-HEIGHT:20px">166.78.69.142</code><span style=3D"FONT-FAMILY:'= | |
| ;Helvetica Neue',Arial,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px"= | |
| >, and=C2=A0</span><code style=3D"COLOR:rgb(84,84,84);LINE-HEIGHT:20px">23.= | |
| 253.182.184</code><span style=3D"FONT-FAMILY:'Helvetica Neue',Arial= | |
| ,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">. All have 97+ sender sco= | |
| res and we are very vigilant with those to make sure that they remain clean= | |
| .</span></blockquote> | |
| <div><span style=3D"FONT-FAMILY:'Helvetica Neue',Arial,sans-serif;C= | |
| OLOR:rgb(84,84,84);LINE-HEIGHT:20px"><br></span></div> | |
| <div><span style=3D"FONT-FAMILY:'Helvetica Neue',Arial,sans-serif;C= | |
| OLOR:rgb(84,84,84);LINE-HEIGHT:20px">Thanks for you help and answer,</span>= | |
| </div> | |
| <div><span style=3D"FONT-FAMILY:'Helvetica Neue',Arial,sans-serif;C= | |
| OLOR:rgb(84,84,84);LINE-HEIGHT:20px"><br></span></div> | |
| <div><span style=3D"FONT-FAMILY:'Helvetica Neue',Arial,sans-serif;C= | |
| OLOR:rgb(84,84,84);LINE-HEIGHT:20px">Walid, for The Pigeonhole</span></div> | |
| <div><span style=3D"FONT-FAMILY:'Helvetica Neue',Arial,sans-serif;C= | |
| OLOR:rgb(84,84,84);LINE-HEIGHT:20px"><br></span></div></div> | |
| <div class=3D"gmail_extra"><br><br> | |
| <div class=3D"gmail_quote">2014-06-09 12:15 GMT+02:00 Walid van Boetzelaer = | |
| <span dir=3D"ltr"><<a href=3D"mailto:walid@thepigeonhole.com" target=3D"= | |
| _blank">walid@thepigeonhole.com</a>></span>:<br> | |
| <blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT:1ex;MARGIN:0px 0px = | |
| 0px 0.8ex;BORDER-LEFT:#ccc 1px solid"> | |
| <div> | |
| <div dir=3D"ltr">Hello Harish,=20 | |
| <div><br></div> | |
| <div>Just to make it clear: we are using <a href=3D"http://intercom.io/" ta= | |
| rget=3D"_blank">intercom.io</a> service to send out email, and have added t= | |
| heir domain to our spf records. They assured us all is in order on their si= | |
| de.</div> | |
| <div><br></div> | |
| <div>Here is their answer concerning ender IP addresses:</div> | |
| <div><br></div> | |
| <blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT:1ex;MARGIN:0px 0px = | |
| 0px 0.8ex;BORDER-LEFT:rgb(204,204,204) 1px solid"><span style=3D"FONT-SIZE:= | |
| 13px;FONT-FAMILY:'Helvetica Neue',Arial,sans-serif;COLOR:rgb(84,84,= | |
| 84);LINE-HEIGHT:20px">There are 5 total IPs that we use for sending mail:= | |
| =C2=A0</span><code style=3D"FONT-SIZE:13px;COLOR:rgb(84,84,84);LINE-HEIGHT:= | |
| 20px">166.78.70.70</code><span style=3D"FONT-SIZE:13px;FONT-FAMILY:'Hel= | |
| vetica Neue',Arial,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">,= | |
| =C2=A0</span><code style=3D"FONT-SIZE:13px;COLOR:rgb(84,84,84);LINE-HEIGHT:= | |
| 20px">166.78.70.71</code><span style=3D"FONT-SIZE:13px;FONT-FAMILY:'Hel= | |
| vetica Neue',Arial,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">,= | |
| =C2=A0</span><code style=3D"FONT-SIZE:13px;COLOR:rgb(84,84,84);LINE-HEIGHT:= | |
| 20px">209.61.151.166</code><span style=3D"FONT-SIZE:13px;FONT-FAMILY:'H= | |
| elvetica Neue',Arial,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">,= | |
| </span><code style=3D"FONT-SIZE:13px;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">= | |
| 166.78.69.142</code><span style=3D"FONT-SIZE:13px;FONT-FAMILY:'Helvetic= | |
| a Neue',Arial,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">, and=C2= | |
| =A0</span><code style=3D"FONT-SIZE:13px;COLOR:rgb(84,84,84);LINE-HEIGHT:20p= | |
| x">23.253.182.184</code><span style=3D"FONT-SIZE:13px;FONT-FAMILY:'Helv= | |
| etica Neue',Arial,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">. Al= | |
| l have 97+ sender scores and we are very vigilant with those to make sure t= | |
| hat they remain clean.</span></blockquote> | |
| <div><span style=3D"FONT-SIZE:13px;FONT-FAMILY:'Helvetica Neue',Ari= | |
| al,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px"><br></span></div> | |
| <div><span style=3D"FONT-SIZE:13px;FONT-FAMILY:'Helvetica Neue',Ari= | |
| al,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">Thanks for you help and= | |
| answer,</span></div> | |
| <div><span style=3D"FONT-SIZE:13px;FONT-FAMILY:'Helvetica Neue',Ari= | |
| al,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px"><br></span></div> | |
| <div><span style=3D"FONT-SIZE:13px;FONT-FAMILY:'Helvetica Neue',Ari= | |
| al,sans-serif;COLOR:rgb(84,84,84);LINE-HEIGHT:20px">Walid, for The Pigeonho= | |
| le</span></div></div></div> | |
| <div class=3D"gmail_extra"><br><br> | |
| <div class=3D"gmail_quote"> | |
| <div>2014-06-09 12:04 GMT+02:00 Walid van Boetzelaer <span dir=3D"ltr"><= | |
| <a href=3D"mailto:walid@thepigeonhole.com" target=3D"_blank">walid@thepigeo= | |
| nhole.com</a>></span>:<br></div> | |
| <blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT:1ex;MARGIN:0px 0px = | |
| 0px 0.8ex;BORDER-LEFT:#ccc 1px solid"> | |
| <div dir=3D"ltr">Not sure I get this:=20 | |
| <div> | |
| <div> | |
| <div><br> | |
| <blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT:1ex;MARGIN:0px 0px = | |
| 0px 0.8ex;BORDER-LEFT:rgb(204,204,204) 1px solid"><b>Please note that the i= | |
| ntent of this program is to provide you with a list of users that wish to b= | |
| e removed from your mail distributions. Participation in the program does n= | |
| ot guarantee that your IP will not be blocked in the future and that indivi= | |
| dual blocking / un-blocking issues will still need to be handled through th= | |
| e Window Live Hotmail Domain Support Team.</b></blockquote> | |
| <div><br></div></div> | |
| <div>=C2=A0And no action required from me at this point, will wait for inte= | |
| rcom to come back to us.</div></div></div></div></blockquote></div><br></di= | |
| v></blockquote></div><br></div></div></div></div></div></div></div></blockq= | |
| uote> | |
| </div><br> | |
| </div> | |
| </blockquote></div><br><br clear=3D"all"><div><br></div></div></div><span><= | |
| font color=3D"#888888">-- <br><div dir=3D"ltr"><img src=3D"http://i1312.pho= | |
| tobucket.com/albums/t523/ppp65/Jacob-EmailSignature5_zpsf0e94708.jpg"><br> | |
| </div> | |
| </font></span></div> | |
| </blockquote></div></div></div><br></div> | |
| </blockquote></div><br><br clear=3D"all"><div><br></div></div></div><span><= | |
| font color=3D"#888888">-- <br><div dir=3D"ltr"><img src=3D"http://i1312.pho= | |
| tobucket.com/albums/t523/ppp65/Jacob-EmailSignature5_zpsf0e94708.jpg"><br> | |
| </div> | |
| </font></span></div> | |
| </blockquote></div></div></div><br></div> | |
| </blockquote></div><br><br clear=3D"all"><div><br></div></div></div><span><= | |
| font color=3D"#888888">-- <br><div dir=3D"ltr"><img src=3D"http://i1312.pho= | |
| tobucket.com/albums/t523/ppp65/Jacob-EmailSignature5_zpsf0e94708.jpg"><br> | |
| </div> | |
| </font></span></div> | |
| </blockquote></div></div></div><br></div> | |
| </blockquote></div><br><br clear=3D"all"><div><br></div>-- <br><div dir=3D"= | |
| ltr"><img src=3D"http://i1312.photobucket.com/albums/t523/ppp65/Jacob-Email= | |
| Signature5_zpsf0e94708.jpg"><br></div> | |
| </div> | |
| --089e015371cc1a917f04fc93023a-- |
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