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@wave-inguane
Last active Aug 25, 2021
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Known issues
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ISSUE: stages weren't rendering in workflow activity order.
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SOLUTION:
The stages weren't rendering in order because the workflow properties for stages ordered by Computed rather than User Specified.
goto workflow properties and update the stages order.
NOTE: Stage order should be set to User specified
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ISSUE:
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Is there a way we can increase the duration of field hints (tooltips) being displayed? Currently the duration is only 10 seconds, which is not enough time to read a longer text.
SOLUTION:
*It's also browser-specific. e.g., with Firefox, my tooltips never go away. IE9 gives me 5 seconds. Chrome gives me 10 seconds.
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ISSUE:
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EXPORTING DATA WITH SYS IDS
SOLUTION:
1 Use: sys_export_definition.list
OR
2. https://developer.servicenow.com/blog.do?p=/post/exporting-data-with-sys-ids/
//Forwarding Email from Outlook (Windows)
https://www.montana.edu/office365/windows-outlook-forwarding.html
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ISSUE:
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Read operation on table 'sn_hr_core_case' from scope 'Global' was denied. The application 'Global' must declare a cross scope access privilege. Please contact the application admin to update their access requests.
Execute operation on script include 'hr_scRequestClosedRequestFilterUtil' from scope 'Global' was denied. The application 'Global' must declare a cross scope access privilege. Please contact the application admin to update their access requests.
Execute operation on script include 'hr_scRequestOpenRequestFilterUtil' from scope 'Global' was denied. The application 'Global' must declare a cross scope access privilege. Please contact the application admin to update their access requests.
SOLUTION:
STEP 0: Goto: sys_restricted_caller_access.list
STEP 1: Note the records are already created just look for them
STEP 2: Change from Requested to Allowed
VIDEO:
https://youtu.be/_6QqttaNMHg
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