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Created December 23, 2013 17:16
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rs.md

Dear Rackspace Customer,

Due to our expanding operations and inquiries from local authorities, Rackspace will begin collecting sales tax on taxable sales to our customers located in your state beginning on January 28, 2014.

If you are an exempt organization, possess a direct pay permit or qualify as a reseller of our services, please provide us with the requisite documentation as soon as possible. Note that since we will now be including sales tax on your invoice, you are no longer required to accrue and remit local use tax for our services.

As a valued customer we would like to ensure that you are taxed appropriately, so please review the primary address that is currently on file for your account. If updates are needed, please submit a support ticket to ensure that we have the correct information on file.

Your exemption documentation may be faxed to 1-210-855-8447 (US) or emailed to tax@lists.rackspace.com.

If you have any questions about this change, please contact your Rackspace support team.

Thank you,

Rackspace

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