Created
June 20, 2014 19:13
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add dashboard pannel to otrs
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<?xml version="1.0" encoding="utf-8"?> | |
<otrs_config version="1.0" init="Application"> | |
<ConfigItem Name="DashboardBackend###0910-TicketOpen-Administratie" Required="0" Valid="1"> | |
<Description Lang="en">Parameters for the dashboard backend. ...</Description> | |
<Group>Ticket</Group> | |
<SubGroup>Frontend::Agent::Dashboard</SubGroup> | |
<Setting> | |
<Hash> | |
<Item Key="Module">Kernel::Output::HTML::DashboardTicketGeneric</Item> | |
<Item Key="Title">Administratie: Open Tickets / Need to be answered</Item> | |
<Item Key="Description">Administratie:Need to be answered!</Item> | |
<Item Key="Attributes">StateType=new;StateType=open;LockIDs=1;QueueIDs=7;UseSubQueues=1;</Item> | |
<Item Key="Filter">All</Item> | |
<Item Key="Time">Age</Item> | |
<Item Key="Limit">10</Item> | |
<Item Key="Permission">rw</Item> | |
<Item Key="Block">ContentLarge</Item> | |
<Item Key="Group"></Item> | |
<Item Key="Default">1</Item> | |
<Item Key="CacheTTLLocal">0.5</Item> | |
</Hash> | |
</Setting> | |
</ConfigItem> | |
</otrs_config> |
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