What kind of work is happening in Slack? | What kind of similar work was replicated across other systems? | What work would be better in Slack? | What kind of work should stay as-is (for now)? | What kind of work or patterns should we NOT support in Slack? |
---|---|---|---|---|
- Using channels. (Team channels, time-sensitive/event channels, project channels.) - Huddles. - Some user groups. - Organizing key materials in channels with bookmarks/pins. - Running ad hoc status updates/check-ins. - Formatting key posts with block kit builder. - Some lightweight custom workflows (scheduled standup) |
- Chatter - Quip comments - (Some) Quip chats - Project trackers (Quip and Asana) - Google Forms - Google Meet - Email threads - Github comments |
- Conversations with stakeholders about projects, feedback & deadlines (vs. emails &/or tagging a bunch of folks in Quip) - Ad hoc meetings in Huddles (vs. spinning up calendar invites & using Google Meet) - Intake and questionnaires (vs. Google forms) - Channel workflows for self-service on-boarding (vs. 'walking decks' and Google Forms and project Slack channels) |
- Comments and collaboration that need the context of something not in Slack. (Examples: Comments about a Quip doc, Comments about a PR in Github) - Stuff that’s working fine where it is and where the vendor's pre-built Slack app doesn't actually add value for our team. (Examples: Lucidchart, Asana...) |
- Big picture views. (12-month roadmap, content calendars) - CRM. Stuff that needs an actual database. - Reporting & analytics. - Channel usage that won’t scale for our team. (i.e. Creating "swarm"-style Slack channels for blog posts) |
Created
June 2, 2022 00:17
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Our team's analysis of potential roadmap items, patterns, as well as anti-patterns in our Slack usage
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