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1. Ghostwrite documentation for partners to publish on their own sites
2. Work with people to figure out if Zapier can solve a particular workflow or integration challenge they have
3. Respond to 60+ support requests via email every day
4. Create video tutorials to help teach users a specific feature or use case
5. Make Zap templates to help showcase the thousands of ways customers can use Zapier
Least Favorite
1. Receive 20+ inbound phone calls per day and help them solve their issues
2. Write and maintain thousands of pages of help documentation