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@AnthonyWare
Created March 15, 2016 17:20
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5 Most + 5 Least
Most Favorite
1. Ghostwrite documentation for partners to publish on their own sites
2. Work with people to figure out if Zapier can solve a particular workflow or integration challenge they have
3. Respond to 60+ support requests via email every day
4. Create video tutorials to help teach users a specific feature or use case
5. Make Zap templates to help showcase the thousands of ways customers can use Zapier
Least Favorite
1. Receive 20+ inbound phone calls per day and help them solve their issues
2. Write and maintain thousands of pages of help documentation
3. Help resolve billing issues for customers over the phone
4. Find and recruit teammates for the support team
5. Dig through activity logs to troubleshoot a customer's broken Zap
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