Created
March 15, 2016 17:20
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5 Most + 5 Least
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Most Favorite | |
1. Ghostwrite documentation for partners to publish on their own sites | |
2. Work with people to figure out if Zapier can solve a particular workflow or integration challenge they have | |
3. Respond to 60+ support requests via email every day | |
4. Create video tutorials to help teach users a specific feature or use case | |
5. Make Zap templates to help showcase the thousands of ways customers can use Zapier | |
Least Favorite | |
1. Receive 20+ inbound phone calls per day and help them solve their issues | |
2. Write and maintain thousands of pages of help documentation | |
3. Help resolve billing issues for customers over the phone | |
4. Find and recruit teammates for the support team | |
5. Dig through activity logs to troubleshoot a customer's broken Zap |
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