opening a new question
- current system:
- send a message in an #ask-here channel
- causes confusion when people "lose" their channel
- with threads:
- create a new thread in a #help channel (one of #java-help, #bedrock-help, etc)
- people won't "lose" their thread because it will appear right below the channel they just typed in
- potential automation:
- have users send a message in #help -> bot creates a new thread -> pings asker from within thread