Skip to content

Instantly share code, notes, and snippets.

Embed
What would you like to do?

opening a new question

  • current system:
    • send a message in an #ask-here channel
    • causes confusion when people "lose" their channel
  • with threads:
    • create a new thread in a #help channel (one of #java-help, #bedrock-help, etc)
    • people won't "lose" their thread because it will appear right below the channel they just typed in
  • potential automation:
    • have users send a message in #help -> bot creates a new thread -> pings asker from within thread

finding a question

  • current system:
    • scan over the list of channels looking for your name
    • or use channel finder/go-to (ctrl+k) and type your name
    • causes confusion if the question has been resolved/recycled
    • helpers need to remember which people/channels they are helping in
  • with threads:
    • look under the #help channel you choose for the thread you're active in
    • helpers can open threads they want to partake in, which adds it to their sidebar
    • threads also support channel finder/go-to (ctrl+k)
    • might cause issues if the thread has been archived, but this is much less of an issue with threads than with channels
    • asker can always search through their own archived threads, much easier than with channels

resolving a question

  • current system:
    • anyone can use the resolve emoji/reaction
  • with threads:
    • asker (or staff) can archive the thread
    • threads get automatically archived after some time
  • potential automation:
    • if the bot creates the threads, then have a reaction/emoji/command to archive the thread
    • have the bot automatically archive threads based on some different or finer-grained criteria than what threads normally offer

reminding a question

  • current system vs with threads would probably work the same (except that threads aren't recycled)

relocating somebody

  • current system:
    • use an emoji, bot pings the person and tells them to read #welcome and find an #ask-here channel
  • with threads:
    • same, but tell them to go to a #help channel instead
  • potential automation:
    • if the bot is already creating threads, consider copying their message into the help-channel and starting a new thread from it all in one go

hub channel

  • lists all active threads along with their asker and status
  • useful for displaying additional custom "metadata" apart from thread titles
  • things like: whether the question is new/old, whether its java vs bedrock, etc
  • whetehr this is useful/worthwhile depends on how well the thread list and thread titles can already display this information
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment