A nurse in New York has a new patient who is transitioning from male to female. They’ve never met someone who is transgender. On their first appointment she has mentioned the word abnormal and completely turned the patient off to medical expertise. She wants to understand what she did wrong but simple terms in a dictionary weren’t helping her understand a better way to approach a transgender client.
She instead decided to search an interactive dictionary to find not only what words about transgender people mean, but related terms, how offensive it might be and what context it should be used in. She found LGBTQLexicon and saw that in the shortcuts; “Transgender” was listed. After clicking she found MTF, FTM, two-spirit, transition, sex reassignment surgery, intersex, etc. She then went back to the homepage by clicking the search button on the bottom right. She wanted to search the word normal. She found that using the word abnormality is not only medically incorrect but it’s harmful to her clients.