Customer Champion at Zapier

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5 things that are my most favorite to do (in no particular order):
-Write and maintain thousands of pages of help documentation 
-Act as a dedicated rep for a handful of key customers to ensure their success using Zapier
-Manage a support team
-Ghostwrite documentation for partners to publish on their own sites
-Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites

5 things that are my least favorite to do:
-Dig through activity logs to troubleshoot a customer's broken Zap
-Analyze thousands of support tickets to spot trends the product team can use
-Work with 3rd party partners to track down a tricky situation for a joint customer
-Find and recruit teammates for the support team
-Engage multiple users at once via chat to answer their questions and troubleshoot problems