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amcgregor/zight-cloudapp-deletion-demand.md

Last active September 23, 2023 14:28
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Zight (formerly CloudApp) just doesn't want to see me go. Even though I haven't paid in years, and they've been in the process of deleting my content slowly over the course of those years.
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zight-cloudapp-deletion-demand.md

The amount of effort y'all go to for retention is absurd. I've already requested this once, and was ignored, now DELETE MY ACCOUNT.

Six questions to cancel my plan, which apparently is worth $69.69/month—funE JOKE—and it fails. I've already manually gone through more than a hundred pages of largely lost data (since y'all have been deleting it from the storage back-end for a while). When requested several years ago, you were unable to provide an archive of my data.

This behaviour, were I an EU citizen, would be actually illegal. (Data portability, right to be forgotten.)

Video of my attempt to unsubscribe, and the insane retention attempts: https://p199.p4.n0.cdn.getcloudapp.com/items/7KuXxpjm/dc375f4f-9efb-447f-9dfa-07b982fd4c8b.mp4

DELETE MY ACCOUNT

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