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Harm questions

• Who might be harmed by this and how?
• What are we putting in place to help mitigate that?
• What will we do if this does cause harm?

From Candi Williams https://www.linkedin.com/in/candiwilliamswriter/

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Interaction design articles

• https://www.tpximpact.com/knowledge-hub/blogs/design/codifying-design-approach/
• https://bootcamp.uxdesign.cc/approaching-interaction-design-in-government-ea1d3aeac72f
• https://dfe-digital.github.io/ixd-standards/
• https://www.vickyteinaki.com/blog/approaching-interaction-design-in-government/
• https://design.education.gov.uk/inside-design/professions/interaction-design

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Easy reads

• https://abilitynet.org.uk/factsheets/what-easy-read
• https://designnotes.blog.gov.uk/2021/10/11/easy-read-is-hard-to-get-right/

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Dyscalculia

• https://designnotes.blog.gov.uk/2022/11/28/designing-for-people-with-dyscalculia-and-low-numeracy/
• https://twitter.com/LauraParkerUX/status/1597160048786313216
• https://accessibility-manual.dwp.gov.uk/tools-and-resources/accessibility-posters

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Process

https://www.notion.so/How-to-test-a-prototype-with-users-dfdc55e5a5124c1aa21720989a582a60

Discovery

• Map users
• Exclusion mapping
• Map stakeholders

Core design

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Handover notes

Designs

For example: link to finished designs or user flow diagrams

Notes

For example: describe behaviour, decisions, accessibiltiy considerations and anything else to be aware of

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Usability heuristics

• https://www.nngroup.com/articles/ten-usability-heuristics/
• https://twitter.com/mirepri4/status/1602653307633369091?s=46&t=9WVYbmO7IqfiMJOvVOOAdQ

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Ticket template

Problem to solve

For example…

• user need
• problem statement
• history of issue

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Standards

• https://www.gov.uk/guidance/the-technology-code-of-practice
• https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps
• https://www.gov.uk/guidance/equality-act-2010-guidance
• https://www.w3.org/WAI/standards-guidelines/wcag/

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Native mobile app design resources

Apple / iOS

• https://developer.apple.com/design/
• https://developer.apple.com/design/resources/
• https://developer.apple.com/accessibility/
• https://designcode.io/ios-design-handbook

Android / Google