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Process

https://www.notion.so/How-to-test-a-prototype-with-users-dfdc55e5a5124c1aa21720989a582a60

Discovery

• Map users
• Exclusion mapping
• Map stakeholders

Core design

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Handover notes

Designs

For example: link to finished designs or user flow diagrams

Notes

For example: describe behaviour, decisions, accessibiltiy considerations and anything else to be aware of

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Usability heuristics

• https://www.nngroup.com/articles/ten-usability-heuristics/
• https://twitter.com/mirepri4/status/1602653307633369091?s=46&t=9WVYbmO7IqfiMJOvVOOAdQ

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Ticket template

Context

• user need
• problem
• history

Implementation

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Standards

• https://www.gov.uk/guidance/the-technology-code-of-practice
• https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps
• https://www.gov.uk/guidance/equality-act-2010-guidance
• https://www.w3.org/WAI/standards-guidelines/wcag/

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Native mobile app design resources

Apple / iOS

• https://developer.apple.com/design/
• https://developer.apple.com/design/resources/
• https://developer.apple.com/accessibility/
• https://designcode.io/ios-design-handbook

Android / Google

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User research with people with access needs

Training

• Announcing our new user research mentoring programme – TetraLogical suggested by Chad
• How to do inclusive usability testing – AbilityNet suggested by Jess Cahill

Articles and guides

• How to Conduct Usability Studies for Accessibility – NN/g suggested by Jean-Francois Hector

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Examples: multi channel services are more inclusive

• Announcing emergency updates over audio only excludes deaf people source
• Let people choose alternative communication formats Source
• give people a choice of remote consultation methods Source
• https://twitter.com/blondehistorian/status/1554055015756619776?s=21&t=BqDdOXtR3xQIdAEDePLoVw

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Inclusive design resources

• A beginner’s guide to inclusive UX design
• The process of inclusive design - WWDC21 - Videos - Apple Developer
• Making your service more inclusive - GOV.UK
• What is Inclusive Design and How Can Your Business Benefit From It?
• What Does It Mean to Decolonize Design?
• Design systems for humans
• Inclusive by Design: Accelerating Digital Transformation for the Global Goals
• [How Can Designers Build Interfaces That Avoid the “White Def

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Documenting accessibility

• How to write user stories for accessibility - Tetra Logical
• How to write accessibility acceptance criteria - BBC
• Improving accessibility with accessibility acceptance criteria - GOV.UK
• A Designer’s Guide to Documenting Accessibility & User Interactions - Stephanie Walter