- What role does empathy play in your life and how has it helped you?
Empathy has helped me build stronger relationships with the important people in my life. By seeing life through the perspective of a loved one, I’ve found that I’m more appreciative of their sacrifices and the things they’ve done for me. Empathy also helps me resolve conflict with loved ones much faster. If I’m ever in a disagreement or argument with someone, I try to view my words or actions from their perspective. Often this reveals errors on my part that I can then apologize for or work to rectify. Often the other person extends the same courtesy. It’s a mutual process for resolving conflict. Empathy also results in better outcomes for any interaction, even brief encounters with the grocery store clerk or the tech support rep on the phone. In my experience, empathy does not go unnoticed, and the people you empathize with tend to reciprocate.
- How does empathy help you build better software?
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