gistfile1.txt

Gmail	Jeff Crowell <jeff.crowell@gmail.com>
trip from Boston to Las Vegas
9 messages
Jeff Crowell <crowell@bu.edu>	Tue, Jun 30, 2015 at 4:10 PM
To: support@uber.com
Morn,

I'm interested in taking an uber from Boston to Las Vegas next month,
but I'm a bit concerned about the time issues and was wondering if you
could clear up a few things for me!

I'd be travelling from Boston, and arriving in Las Vegas on August 6,
preferably in the afternoon.  I was given a helpful quote here:
http://i.imgur.com/aCHbmJk.png

Unfortunately, there is not any time estimate, so I'm not sure when to leave.

Do you guys have a record of the longest uber ride in time and
distance so that I can plan when to leave? Furthermore, is there a
limit in how many hours an uber employee/driver/contracter/word de`
jeur can drive in one day? Is it limited like truck drivers?

Thanks for your quick reply, love your service!

Jeff

--
Jeff Crowell
https://github.com/crowell
Jullian (Uber Support) <support@uber.com>	Wed, Jul 1, 2015 at 2:39 PM
Reply-To: Uber Support <support@uber.com>
To: Jeff Crowell <crowell@bu.edu>
 
##- Please type your reply above this line -##
Your request (42094779) has been updated. To add additional comments, reply to this email.

Jullian (Uber)
Jul 1, 11:39

Hi Jeff —

I’m happy to help. To respect the privacy of all users, our Privacy Policy restricts me from making any changes to or discussing an Uber account without the account holder's consent. To expedite this request, cc the account holder and have him or her respond to confirm and I’ll take it from here.

Alternatively, have the account holder write in on a separate thread and we’ll be happy to assist directly. If you are the account holder, just write in from the email address associated with your rider account and we'll be able to help right away!

Jullian
help.uber.com

Jeff Crowell
Jun 30, 13:11

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This email is a service from Uber.
Message-Id:SZD1N09K_559433d51535d_25cf3fb35eccd32c11163b_sprut
Jeff Crowell <crowell@bu.edu>	Wed, Jul 1, 2015 at 3:03 PM
To: Uber Support <support@uber.com>
Hi Julian, I am the account holder. My email associated with the account is jeff.crowell@gmail.com

Thanks, 
Jeff
[Quoted text hidden]
Jullian (Uber Support) <support@uber.com>	Wed, Jul 1, 2015 at 3:16 PM
Reply-To: Uber Support <support@uber.com>
To: Jeff Crowell <crowell@bu.edu>
 
##- Please type your reply above this line -##
Your request (42094779) has been updated. To add additional comments, reply to this email.

Jullian (Uber)
Jul 1, 12:16

Thanks for writing back in, Jeff.

Uber is a strictly on-demand service, so you can order at any time.

We work hard to make sure that drivers are always available on the system. The app will show you approximately how far away the closest driver is, and then you can request the car so that it arrives to fit your needs.

As a reference, here's how you request a ride.

Let the Uber app find your location via GPS or type in your address or venue manually
Select “Set Pickup Location”
Choose your desired car type using the slider at the bottom of the screen
On the next screen, tap “Request” and we'll find you the nearest available driver.
Please note that the trip only begins when you are inside the car.

You can also check out this video!

For pricing information, vehicle options, and fare quotes, visit uber.com/cities. Additionally, please keep in mind that people who drive for Uber are independent business people using the Uber platform as a way to connect with riders. Thus, their availability may vary from time to time, but rest assured that we'll do our best to connect you to one.

Let me know if I can help with anything else. Hope to see you in an Uber soon.

Jullian
help.uber.com

Jeff Crowell
Jul 1, 12:04

Hi Julian, I am the account holder. My email associated with the account is jeff.crowell@gmail.com

Thanks,

Jeff

Jullian (Uber)
Jul 1, 11:39

Hi Jeff —

I’m happy to help. To respect the privacy of all users, our Privacy Policy restricts me from making any changes to or discussing an Uber account without the account holder's consent. To expedite this request, cc the account holder and have him or her respond to confirm and I’ll take it from here.

Alternatively, have the account holder write in on a separate thread and we’ll be happy to assist directly. If you are the account holder, just write in from the email address associated with your rider account and we'll be able to help right away!

Jullian
help.uber.com

Jeff Crowell
Jun 30, 13:11

Morn,

[Quoted text hidden]
This email is a service from Uber.
Message-Id:SZD1N09K_55943c7c5fba_8dff3f95292cd320167648_sprut
Jeff Crowell <crowell@bu.edu>	Wed, Jul 1, 2015 at 3:22 PM
To: Uber Support <support@uber.com>
Yes, I had some specific questions, let me repaste them!

I'm interested in taking an uber from Boston to Las Vegas next month,
but I'm a bit concerned about the time issues and was wondering if you
could clear up a few things for me!

I'd be travelling from Boston, and arriving in Las Vegas on August 6,
preferably in the afternoon.  I was given a helpful quote here:
http://i.imgur.com/aCHbmJk.png

Unfortunately, there is not any time estimate, so I'm not sure when to leave.

Do you guys have a record of the longest uber ride in time and
distance so that I can plan when to leave? Furthermore, is there a
limit in how many hours an uber employee/driver/contracter/word du
jour can drive in one day? Is it limited like truck drivers?

Thanks,
Jeff
[Quoted text hidden]
Jullian (Uber Support) <support@uber.com>	Wed, Jul 1, 2015 at 3:46 PM
Reply-To: Uber Support <support@uber.com>
To: Jeff Crowell <crowell@bu.edu>
 
##- Please type your reply above this line -##
Your request (42094779) has been updated. To add additional comments, reply to this email.

Jullian (Uber)
Jul 1, 12:46

Thanks for writing back in, Jeff. You sure got a long trip on your hands, but allow me to give you some tips here. :)

Please keep in mind that every Uber ride will cut off after three hours, which means if you are really going to use Uber to gain enough distance to get to your desired location, then you would probably be opted to do multiple Uber rides. Additionally, we couldn't guarantee the coverage and availability here since that there might be an instance that the cut-off will occur to a place that Uber does not accommodate. That being said, I recommend that you use the service at your own discretion when travelling long distances.

Hope this info helps. Please let us know if you have any more concerns that we need to address.

Jullian
help.uber.com

Jeff Crowell
Jul 1, 12:22

Yes, I had some specific questions, let me repaste them!

I'm interested in taking an uber from Boston to Las Vegas next month,
but I'm a bit concerned about the time issues and was wondering if you
could clear up a few things for me!

I'd be travelling from Boston, and arriving in Las Vegas on August 6,
preferably in the afternoon. I was given a helpful quote here:
http://i.imgur.com/aCHbmJk.png

Unfortunately, there is not any time estimate, so I'm not sure when to leave.

Do you guys have a record of the longest uber ride in time and
distance so that I can plan when to leave? Furthermore, is there a
limit in how many hours an uber employee/driver/contracter/word du
jour can drive in one day? Is it limited like truck drivers?

Thanks,

Jeff

[Quoted text hidden]
[Quoted text hidden]
Morn,

[Quoted text hidden]
This email is a service from Uber.
Message-Id:SZD1N09K_559443926b6ee_652c3fe57d0cd32827628c_sprut
Jeff Crowell <crowell@bu.edu>	Wed, Jul 1, 2015 at 3:59 PM
To: Uber Support <support@uber.com>
hmmm, what forces the cutoff? can a driver just continue to drive me if (s)he so chooses?

What is the longest ride on record?
Also can a driver drive for 24 hours a day?


[Quoted text hidden]
Jullian (Uber Support) <support@uber.com>	Wed, Jul 1, 2015 at 4:22 PM
Reply-To: Uber Support <support@uber.com>
To: Jeff Crowell <crowell@bu.edu>
 
##- Please type your reply above this line -##
Your request (42094779) has been updated. To add additional comments, reply to this email.

Jullian (Uber)
Jul 1, 13:22

Hi Jeff,

Thanks for writing back.

We can be able to provide you with the estimated cut off of three hours, but we can't be able to provide any other details outside of that.

Again, please let us know if you have anything else in mind. :)

Jullian
help.uber.com

Jeff Crowell
Jul 1, 13:00

hmmm, what forces the cutoff? can a driver just continue to drive me if (s)he so chooses?

What is the longest ride on record?

Also can a driver drive for 24 hours a day?

Jullian (Uber)
Jul 1, 12:46

Thanks for writing back in, Jeff. You sure got a long trip on your hands, but allow me to give you some tips here. :)

Please keep in mind that every Uber ride will cut off after three hours, which means if you are really going to use Uber to gain enough distance to get to your desired location, then you would probably be opted to do multiple Uber rides. Additionally, we couldn't guarantee the coverage and availability here since that there might be an instance that the cut-off will occur to a place that Uber does not accommodate. That being said, I recommend that you use the service at your own discretion when travelling long distances.

Hope this info helps. Please let us know if you have any more concerns that we need to address.

Jullian
help.uber.com

Jeff Crowell
Jul 1, 12:22

Yes, I had some specific questions, let me repaste them!

I'm interested in taking an uber from Boston to Las Vegas next month,
but I'm a bit concerned about the time issues and was wondering if you
could clear up a few things for me!

I'd be travelling from Boston, and arriving in Las Vegas on August 6,
preferably in the afternoon. I was given a helpful quote here:
http://i.imgur.com/aCHbmJk.png

Unfortunately, there is not any time estimate, so I'm not sure when to leave.

Do you guys have a record of the longest uber ride in time and
distance so that I can plan when to leave? Furthermore, is there a

[Quoted text hidden]
Thanks,

Jeff

[Quoted text hidden]
[Quoted text hidden]
Morn,

[Quoted text hidden]
This email is a service from Uber.
Message-Id:SZD1N09K_55944c21eacce_135f3fa8452cd328405827_sprut
Jeff Crowell <crowell@bu.edu>	Thu, Jul 2, 2015 at 12:20 PM
To: Uber Support <support@uber.com>
It seems that due to some uncertainty from the cutoffs that i will be flying instead.

thank you for your help :-)
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