I bought this tablet as an art tool - I was looking for a lightweight, portable alternative to the Cintiq and the Surface Pro 3 had some pretty good buzz.
My less-than-one-month-old Windows 10 Surface Pro 3 is about as stable as Greece's economy. On a 10 hour flight to France it required 4 restarts to keep it running. It would lose track of the mouse, it couldn't keep straight whether it was supposed to be in Tablet Mode or Laptop Mode, at one point it full-on crashed so badly that I had to consult an online resource to see how to get it to turn back on again.
On top of that, the awkward form factor of the device - heavy tablet portion, light fabric keyboard - renders it a clumsy, tip-over prone laptop as well as an uncomfortably large tablet. It's not so good at any of the things it's supposed to be.
I left it with Tiffany to see if she felt the same way:
"There are still quite a few shockingly shitty things about the Surface, despite being an ok drawing tool. The constant crashing is a real problem. And the camera is total bullshit, from what I can tell. It seems to have no ability to focus. And resting your hand on the tablet while you draw ceaselessly confused it and brings up constant menus. Frustrating. It's almost a functional device, but it's so damn buggy. That's a crazy price tag on an item that basically can't stay stable for more than an hour."
So, okay. I thoroughly regret buying the Surface Pro 3. It is a bad device and it should feel bad. I am unlikely to buy another Microsoft product.
both my co-founder and my girlfriend have this device and they really like it, the part about it dying a lot smells to me like defective hardware. Have you considered taking it back?