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@debraj-manna
Last active September 24, 2023 06:50
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metadata {
pnr_type: CAR
booked_by {
user_id {
id: "37c64120-df8c-4055-9053-7babd977f2de"
}
organization_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
organization_agency_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
tmc_info {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
tmc_basic_info {
contracting_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
booking_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
}
trip_id: "1525669458"
pnr_id: "5323571682"
source_pnr_id: "KIOZLO"
workflow_id: "78f4c4d21f0f0088"
trace_id: "827bb0c0de7291da"
traveler_pid: "37c64120-df8c-4055-9053-7babd977f2de"
traveler_org_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
traveler_profile_version: "0"
out_of_policy: true
pnr_statistics {
}
pre_book_answers {
}
billing_currency: "SEK"
traveller_organization {
organization {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
name: "Spotnana Technology"
designation_tree {
}
billing_currency: "USD"
auth_config {
auth_providers {
auth_provider_type: AZURE
azure {
id: "updated_azure_id5"
}
}
}
is_self_sign_up_enabled: true
is_active: true
organization_logo {
}
contracted_by_tmc_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
postal_address {
}
support_config {
}
expense_partner_config {
}
}
legal_entity_nodes {
legal_entity {
id {
id: "8d115fac-20fd-428b-906f-18a0306801ac"
}
name: "Fake Einride AB"
dba: "Fake Einride AB"
ein: "12-3456789"
address {
region_code: "SE"
postal_code: "111 29"
locality: "Stockholm"
address_lines: "Jussi Bjorlings alle"
}
phone_numbers {
type: MOBILE
country_code: 1
raw_input: "1540764533"
iso_country_code: "US"
}
phone_numbers {
type: MOBILE
country_code: 1
raw_input: "7163655218"
iso_country_code: "US"
}
phone_numbers {
type: MOBILE
country_code: 1
raw_input: "6159737676"
iso_country_code: "US"
}
billing_currency: "SEK"
customer_account_number: "8d115fac20"
booking_tmc_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
offices {
id {
id: "4444c821-7c24-4079-b475-3bbb0bb999ab"
}
name: "Tandil"
address {
region_code: "AR"
postal_code: "B7000 BAQ"
administrative_area: "BA"
locality: "Tandil"
address_lines: "4 de Abril 845"
}
is_active: true
legal_entity_ref {
id: "8d115fac-20fd-428b-906f-18a0306801ac"
}
}
}
departments {
name: "ceo"
id {
id: "b5b2e7f3-cc25-44ab-bb57-7991228f7d0e"
}
}
cost_centers {
name: "ceo"
id {
id: "53d1f265-2811-4b38-b6d9-32f9c62530d7"
}
}
designations {
name: "NA"
}
}
created_via: OBT
policy_id: "786857d8-90fa-4d09-bbdd-5113de4c8689"
policy_version: "0"
policy_name: "DEFAULT"
accounting_info {
traveler_legal_entity_id: "8d115fac-20fd-428b-906f-18a0306801ac"
}
email_address {
cc_emails: "harrison1@sp.com"
}
booker_info {
userOrgId {
user_id {
id: "37c64120-df8c-4055-9053-7babd977f2de"
}
organization_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
organization_agency_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
tmc_info {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
primary_service_provider_tmc {
tmc_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
tmc_basic_info {
contracting_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
name: "Spotnana Technology"
}
booking_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
}
name {
given: "Harrison"
family1: "Schwartz"
family2: "Harrison"
}
email: "harrison1@sp.com"
traveler {
user {
email: "Curabitur.sed.tortor@cursus.com"
title: MR
name {
given: "Harrison"
family1: "Schwartz"
family2: "Harrison"
}
gender: MALE
dob {
iso_8601: "1948-10-19"
}
addresses {
region_code: "US"
postal_code: "94130"
administrative_area: "CA"
locality: "San Francisco"
address_lines: "Golden Gate Bridge"
is_default: true
description: "San Francisco Home"
}
addresses {
region_code: "IN"
postal_code: "400001"
administrative_area: "MH"
locality: "Mumbai"
address_lines: "Gateway of India"
address_lines: "Apollo Bandar"
address_lines: "Colaba"
description: "Rachel\'s Home"
}
addresses {
region_code: "SE"
postal_code: "114 28"
administrative_area: "AB"
locality: "Stockholm"
address_lines: "KTH Royal Institute of Technology"
address_lines: "Brinellvagen"
description: "Rachel\'s Work"
}
addresses {
region_code: "US"
postal_code: "10007"
administrative_area: "NY"
locality: "New York"
address_lines: "285 Fulton St"
description: "Home"
}
phone_numbers {
type: MOBILE
country_code: 1
raw_input: "7624253332"
iso_country_code: "US"
}
phone_numbers {
type: MOBILE
country_code: 1
raw_input: "8500716086"
iso_country_code: "US"
}
phone_numbers {
type: MOBILE
country_code: 1
raw_input: "7624314093"
iso_country_code: "US"
}
identity_docs {
passport {
type: REGULAR
doc_id: "557250"
issued_date {
iso_8601: "1922-05-02"
}
expiry_date {
iso_8601: "2029-12-12"
}
issue_country: "ES"
nationality_country: "CN"
}
}
identity_docs {
immigration_doc {
type: VISA
doc_id: "FN108995"
issued_date {
iso_8601: "1953-01-02"
}
expiry_date {
iso_8601: "2024-07-21"
}
issue_country: "ES"
nationality_country: "ES"
authorized_stay_duration {
iso_8601: "P19Y8M11DT11H3M61S"
}
reentry_requirement_duration {
iso_8601: "P15Y13M13DT2H9M48S"
}
}
}
identity_docs {
known_traveler_number: "VW643774"
}
identity_docs {
ktn {
number: "VW643774"
issue_country: "US"
}
}
identity_docs {
redress_number: "1291066"
}
identity_docs {
redress {
number: "1291066"
issue_country: "US"
}
}
payment_infos {
applicable_to: AIR
applicable_to: HOTEL
applicable_to: CAR
card {
id: "ce76ddda-d600-4567-bb14-231979a006f4"
type: CREDIT
company: VISA
name: "Regina Signe Ware S."
address {
region_code: "US"
postal_code: "10007"
administrative_area: "NY"
locality: "New York"
address_lines: "285 Fulton St"
description: "Home"
}
number: "4111111111111111"
expiry_month: 11
expiry_year: 2025
label: "test_label_2"
vault_id: "00000000-0000-0000-0000-000000000000"
expiry {
}
}
access_type: PERSONAL
access {
access_type: PERSONAL
entity_ids: "efd21472-2745-4e75-b35f-aebc41055fed"
}
}
payment_infos {
applicable_to: AIR
applicable_to: HOTEL
applicable_to: CAR
card {
id: "9b582917-5f65-4322-b667-59c31a06acf2"
type: CREDIT
company: MASTERCARD
name: "Micah Schultz Micah"
address {
region_code: "UK"
postal_code: "SW1A 2AA"
locality: "Westminster"
address_lines: "10 Downing St"
is_default: true
description: "John\'s Work"
}
number: "5555555555554444"
expiry_month: 1
expiry_year: 2025
label: "test_label_1"
vault_id: "00000000-0000-0000-0000-000000000000"
expiry {
}
}
access_type: CENTRALISED
access {
access_type: CENTRALISED
entity_ids: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
emergency_contact_info {
name {
given: "Neville"
middle: "Rinah"
family1: "Church"
}
phone_number {
type: MOBILE
country_code: 1
raw_input: "1258928879"
iso_country_code: "US"
}
address {
region_code: "US"
postal_code: "07102"
administrative_area: "NJ"
locality: "Newark"
address_lines: "1 Raymond Plaza West and Market St"
description: "John\'s Home"
}
email: "in@Donecelementumlorem.org"
}
profile_picture {
}
sid {
id: "efd21472-2745-4e75-b35f-aebc41055fed"
}
preferred_language: "en-US"
}
user_business_info {
id {
id: "37c64120-df8c-4055-9053-7babd977f2de"
}
organization_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
email: "harrison1@sp.com"
office {
id {
id: "4444c821-7c24-4079-b475-3bbb0bb999ab"
}
name: "Tandil"
address {
region_code: "AR"
postal_code: "B7000 BAQ"
administrative_area: "BA"
locality: "Tandil"
address_lines: "4 de Abril 845"
}
}
designation: "NA"
phoneNumbers {
type: MOBILE
country_code: 1
raw_input: "8949990627"
iso_country_code: "US"
}
employee_id: "EM1"
department {
name: "ceo"
id {
id: "b5b2e7f3-cc25-44ab-bb57-7991228f7d0e"
}
}
legal_entity_id {
id: "8d115fac-20fd-428b-906f-18a0306801ac"
}
user_cost_center {
name: "ceo"
id {
id: "53d1f265-2811-4b38-b6d9-32f9c62530d7"
}
}
email_configuration {
}
}
traveler_personal_info {
travel_pref {
air_pref {
home_airport: "LAS"
airline_prefs {
flight_type: INTERNATIONAL
airlines: "AA"
}
fare_pref {
fare_types: CHANGEABLE
}
seat_location_prefs {
position: AISLE
max_flight_duration_in_hours: 24
cabins: ECONOMY
}
seat_amenity_pref {
seat_amenity_types: FLAT_BED
seat_amenity_types: WIFI
}
alliance_pref {
alliances: ONEWORLD
}
}
preferred_currency: "SEK"
}
}
user_org_id {
user_id {
id: "37c64120-df8c-4055-9053-7babd977f2de"
}
organization_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
organization_agency_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
tmc_info {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
primary_service_provider_tmc {
tmc_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
tmc_basic_info {
contracting_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
name: "Spotnana Technology"
}
booking_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
}
persona: EMPLOYEE
is_active: true
}
role_infos {
type: GLOBAL_ADMIN
}
}
tmc_info {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
primary_service_provider_tmc {
tmc_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
agency_id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
tmc_basic_info {
contracting_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
booking_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
tmc_cards {
id: "7fb8b766-7a2c-4fcd-b21d-96c44af412d6"
type: CREDIT
company: VISA
name: "Regina Signe Ware S."
address {
region_code: "US"
postal_code: "10007"
administrative_area: "NY"
locality: "New York"
address_lines: "285 Fulton St"
description: "Home"
}
number: "4111111111111111"
expiry_month: 11
expiry_year: 2025
label: "test_label_3"
currency: "USD"
vault_id: "00000000-0000-0000-0000-000000000000"
expiry {
}
}
expense_partner_config {
}
white_labeling_info {
white_label_config {
colors {
primary: "#D33B47"
primary_dark: "#D93D4A"
primary_light: "#D6515C"
primary_pale: "#FCEBED"
on_primary: "#FFFFFF"
secondary_pale: "#FFFFFF"
on_secondary: "#FFFFFF"
error: "#DF4D0E"
error_pale: "#FAE0D5"
on_error: "#FFFFFF"
}
web_links {
logo_header: "https://abcd.com/confirmation/sp3.png"
logo_footer: "https://assets.com/approval/sp-s-logo.png"
company_website_address: "https://www.sp.com"
home_page: "https://app.sp.com/flights"
itinerary_page: "https://app.sp.com/trips/%s"
disclaimer_page: "https://www.sp.com/terms"
privacy_page: "https://www.sp.com/privacy-policy"
hard_approval_url: "https://app.sp.com"
itinerary_flight_stats_url: "https://app.sp.com/trips/%s"
}
from_email_address: "no-reply@sp.com"
font_family: "\'Inter\'"
email_font_family: "\'Inter\', -apple-system, BlinkMacSystemFont, \'Arial\'"
}
postal_address {
}
support_config {
}
}
application {
}
pre_search_answers_response {
}
}
pnr_update {
latest_pnr {
pnr_id: "5323571682"
source_pnr_id: "KIOZLO"
car {
status: CONFIRMED
car {
cars {
car_id: "EgRFQ0FSGgNFVzEiAkVUKgoKA0pGSxIDSkZLMgoKA0pGSxIDSkZLOAE="
car_spec {
type: ECONOMY
transmission: AUTO_UNSPECIFIED_DRIVE
amenities {
num_seat_belts: 4
num_large_bags: 1
num_small_bags: 1
}
image_groups {
images {
url: "http://vsabre_thumb/car/i/38531/f5gzgfpq1drkgnjjwfq7.png"
dimensions {
width: 150
height: 100
}
source: SABRE
}
images {
url: "http://vsabre_small/car/i/38531/f5gzgfpq1drkgnjjwfq7.png"
dimensions {
width: 200
height: 200
}
source: SABRE
}
images {
url: "http://vsabre_large/car/i/38531/f5gzgfpq1drkgnjjwfq7.png"
dimensions {
width: 800
height: 800
}
source: SABRE
}
}
display_name: "Economy"
air_conditioning: AC_AVAILABLE
}
vendor {
code: "ET"
name: "ENTERPRISE"
}
rate {
type: GUARANTEED
rate_components {
type: APPROXIMATE_TOTAL_PRICE
amount {
currency_code: "USD"
amount: 68.23
}
}
rate_components {
type: MANDATORY_CHARGES_TOTAL
amount {
currency_code: "USD"
amount: 21.23
}
}
rate_components {
type: BASE_RATE_TOTAL
amount {
currency_code: "USD"
amount: 47.0
}
}
rate_components {
type: PUBLISHED_BASE_FARE
amount {
currency_code: "USD"
amount: 47.0
}
}
rate_components {
type: PUBLISHED_TOTAL_TAX
amount {
currency_code: "USD"
amount: 21.23
}
}
commission {
amount {
currency_code: "USD"
}
}
refundable: REFUNDABLE
}
pickup_location {
counter_location: TWO_SHUTTLES_AIRPORT_AND_RENTAL
address {
region_code: "US"
postal_code: "11430-1510"
administrative_area: "NY"
locality: "JAMAICA"
address_lines: "BUILDING 69 FEDERAL CIRCLE"
location_code: "JFK"
timezone: "America/New_York"
continent_code: "NA"
}
coordinates {
latitude: 40.65915
longitude: -73.801872
}
operating_schedule {
interval {
min {
iso_8601: "2023-10-20T06:00"
}
max {
iso_8601: "2023-10-20T23:00"
}
}
}
contact_info {
phone: "844-648-1609"
}
}
drop_off_location {
counter_location: TWO_SHUTTLES_AIRPORT_AND_RENTAL
address {
region_code: "US"
postal_code: "11430-1510"
administrative_area: "NY"
locality: "JAMAICA"
address_lines: "BUILDING 69 FEDERAL CIRCLE"
location_code: "JFK"
timezone: "America/New_York"
continent_code: "NA"
}
coordinates {
latitude: 40.65915
longitude: -73.801872
}
operating_schedule {
interval {
min {
iso_8601: "2023-10-21T06:00"
}
max {
iso_8601: "2023-10-21T23:00"
}
}
}
contact_info {
phone: "844-648-1609"
}
}
pickup_distance {
unit: MILE
length: 1.8
}
drop_off_distance {
unit: MILE
length: 1.8
}
preferred_type: NOT_PREFERRED
preferences {
}
}
pickup {
iso_8601: "2023-10-20T09:00-04:00"
}
drop {
iso_8601: "2023-10-21T09:00-04:00"
}
}
traveler_info {
traveler {
user {
email: "harrison1@sp.com"
name {
given: "Harrison"
family1: "Schwartz"
family2: "Harrison"
}
phone_numbers {
type: MOBILE
country_code: 1
raw_input: "7624253332"
iso_country_code: "US"
}
phone_numbers {
type: MOBILE
country_code: 1
raw_input: "8949990627"
iso_country_code: "US"
}
phone_numbers {
type: MOBILE
raw_input: "1540764533"
}
phone_numbers {
type: MOBILE
raw_input: "7163655218"
}
phone_numbers {
type: MOBILE
raw_input: "6159737676"
}
payment_infos {
card {
id: "ce76ddda-d600-4567-bb14-231979a006f4"
type: CREDIT
company: VISA
name: "Regina Signe Ware S."
address {
region_code: "US"
postal_code: "10007"
administrative_area: "NY"
locality: "New York"
address_lines: "285 Fulton St"
description: "Home"
}
number: "4111111111111111"
expiry_month: 11
expiry_year: 2025
label: "test_label_2"
vault_id: "00000000-0000-0000-0000-000000000000"
expiry {
}
}
access_type: PERSONAL
access {
access_type: PERSONAL
entities {
entity_id: "efd21472-2745-4e75-b35f-aebc41055fed"
}
}
}
profile_picture {
}
sid {
id: "efd21472-2745-4e75-b35f-aebc41055fed"
}
}
user_business_info {
id {
id: "37c64120-df8c-4055-9053-7babd977f2de"
}
organization_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
email: "harrison1@sp.com"
office {
id {
id: "4444c821-7c24-4079-b475-3bbb0bb999ab"
}
name: "Tandil"
address {
region_code: "AR"
postal_code: "B7000 BAQ"
administrative_area: "BA"
locality: "Tandil"
address_lines: "4 de Abril 845"
address_lines: "4 de Abril 845"
}
}
designation: "NA"
phoneNumbers {
type: MOBILE
country_code: 1
raw_input: "8949990627"
iso_country_code: "US"
}
phoneNumbers {
type: MOBILE
country_code: 1
raw_input: "8949990627"
iso_country_code: "US"
}
employee_id: "EM1"
department {
name: "ceo"
id {
id: "b5b2e7f3-cc25-44ab-bb57-7991228f7d0e"
}
}
legal_entity_id {
id: "8d115fac-20fd-428b-906f-18a0306801ac"
}
user_cost_center {
name: "ceo"
id {
id: "53d1f265-2811-4b38-b6d9-32f9c62530d7"
}
}
email_configuration {
}
}
traveler_personal_info {
}
user_org_id {
user_id {
id: "37c64120-df8c-4055-9053-7babd977f2de"
}
organization_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
organization_agency_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
tmc_info {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
primary_service_provider_tmc {
tmc_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
tmc_basic_info {
contracting_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
booking_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
}
persona: EMPLOYEE
}
}
car_info {
vendor_confirmation_id: "1207659061COUNT"
car_type_code: "ECAR"
number_of_cars: 1
}
}
trip_id: "1525669458"
source: SABRE
status: CONFIRMED
pnr_version: 1
owning_pcc: "LA5K"
created_at {
iso_8601: "2023-09-21T18:45:44.11625+05:30"
}
updated_at {
iso_8601: "2023-09-21T18:45:59.003878+05:30"
}
trip_info {
trip_id: "1525669458"
name: "(Oct 20, 2023) John F. Kennedy International Airport"
}
cost_of_goods_sold {
payments {
traveler_indices: 0
fop {
type: CARD
card {
id: "ce76ddda-d600-4567-bb14-231979a006f4"
type: CREDIT
company: VISA
name: "Regina Signe Ware S."
address {
region_code: "US"
postal_code: "10007"
administrative_area: "NY"
locality: "New York"
address_lines: "285 Fulton St"
description: "Home"
}
number: "4111111111111111"
expiry_month: 11
expiry_year: 2025
label: "test_label_2"
vault_id: "00000000-0000-0000-0000-000000000000"
expiry {
}
}
payment_method: CREDIT_CARD
access_type {
access_type: PERSONAL
entities {
entity_id: "efd21472-2745-4e75-b35f-aebc41055fed"
}
}
payment_source_type: CARD
}
payment_type: CARS
}
}
cost_to_customer {
}
iata_number: "45526666"
tmc_info {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
primary_service_provider_tmc {
tmc_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
owning_pcc_info {
pcc_id: "910522f6-af3b-47c1-9d62-78efe3c97f72"
name: "LA5K"
tmc_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
supplier: SABRE
travel_types: ALL
currency_code: "USD"
credential {
external_api_secret_key {
secret_key: "duploservices-stage-LA5K_PCC"
}
}
queues {
default_pnr_queue {
number: "511"
code: "3"
}
pending_approval_pnr_queue {
number: "510"
}
shell_pnr_queue {
number: "501"
code: "211"
}
global_input_queue {
number: "503"
}
refundable_pnr_queue {
number: "249"
}
changeable_pnr_queue {
number: "367"
}
compleat_prefactory_queue {
code: "11"
}
non_compleat_queue {
number: "509"
}
agent_queue_config {
agent_queues {
number: "0"
task_type: "Basic"
task_description: "Basic PNR - Urgent 24 hours. Includes all carriers group, corporate, meals, and special service confirmations"
task_priority: URGENT
}
agent_queues {
number: "1"
task_type: "Basic"
task_description: "Basic PNR \342\200\223 Non-urgent. Includes all carriers group, corporate, meals, and special service confirmations."
task_priority: MEDIUM
}
agent_queues {
number: "2"
task_type: "Confirm non-air"
task_description: "Car/hotel/tour confirmation numbers"
task_priority: LOW
}
agent_queues {
number: "3"
task_type: "Waitlist clearance"
task_description: "Airline Waitlist Clearance"
task_priority: HIGH
}
agent_queues {
number: "5"
task_type: "Schedule change"
task_description: "Airline schedule changes within 17 days. Includes changes from all carriers"
task_priority: HIGH
}
agent_queues {
number: "6"
task_type: "Schedule change"
task_description: "Airline schedule changes beyond 17 days. Includes changes from all carriers."
task_priority: MEDIUM
}
agent_queues {
number: "7"
task_type: "HX status"
task_description: "HX status code received"
task_priority: URGENT
}
agent_queues {
number: "11"
task_type: "Ticket status change"
task_description: "Airline rated PNR"
task_priority: URGENT
}
agent_queues {
number: "15"
task_type: "Unreconciled tickets"
task_description: "Unreconciled tickets"
task_priority: MEDIUM
}
agent_queues {
number: "17"
task_type: "Waitlist confirmed"
task_description: "Waitlist confirmation"
task_priority: URGENT
}
agent_queues {
number: "18"
task_type: "Waitlist confirmed"
task_description: "Waitlist confirmation"
task_priority: HIGH
}
agent_queues {
number: "20"
task_type: "QC duplicate bookings"
task_description: "Quality assurance"
task_priority: HIGH
}
agent_queues {
number: "22"
task_type: "PNR modified"
task_description: "PNR modified by airline that contains corporate travel policy."
task_priority: MEDIUM
}
agent_queues {
number: "23"
task_type: "Group system action"
task_description: "Group system action"
task_priority: MEDIUM
}
agent_queues {
number: "24"
task_type: "Seat confirmations"
task_description: "Pre-reserved seat/boarding pass confirmations. Includes changes from all carriers."
task_priority: LOW
}
agent_queues {
number: "25"
task_type: "Seat unconfirmed"
task_description: "Pre-reserved seat/boarding pass unable to confirm. Includes changes from all carriers."
task_priority: MEDIUM
}
agent_queues {
number: "28"
task_type: "Answerback re-queue"
task_description: "Answerback re-queue"
task_priority: MEDIUM
}
agent_queues {
number: "42"
task_type: "SSR ADPI"
task_description: "IATA approved SSR ADPI"
task_priority: HIGH
}
agent_queues {
number: "44"
task_type: "Missing Secure Flight data"
task_description: "PNRs where there is not an SSR DOCS"
task_priority: HIGH
}
agent_queues {
number: "45"
task_type: "US Airways failed seats"
task_description: "PNRs booked on US Airways containing failed Choice Seats requests"
task_priority: HIGH
}
agent_queues {
number: "501"
task_type: "Error/QC Msg"
task_description: "Compleat ERROR Queue and QC to Front office messaging"
task_priority: URGENT
}
agent_queues {
number: "401"
task_type: "OOP Required"
task_description: "Out of Policy Bookings"
task_priority: URGENT
}
agent_queues {
number: "402"
task_type: "OOP Hold"
task_description: "when a PNR is on hold and waiting on an approval it will fall to this queue"
task_priority: URGENT
}
}
}
disallowed_airlines: "BA"
zone_id: "America/Chicago"
city: "HOU"
additional_data {
iata_number: "45737425"
}
is_default: true
}
start_date {
iso_8601: "2023-10-20"
}
tmc_basic_info {
contracting_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
booking_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
traveler_email_configs {
userOrgId {
user_id {
id: "37c64120-df8c-4055-9053-7babd977f2de"
}
organization_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
organization_agency_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
tmc_info {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
primary_service_provider_tmc {
tmc_id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
tmc_basic_info {
contracting_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
name: "Spotnana Technology"
}
booking_tmc {
id {
id: "dcc5b835-8001-430c-98f8-fedeccebe4cf"
}
}
}
}
email_address {
cc_emails: "harrison1@sp.com"
}
flight_stats_notification_cc_emails: "harrison1@sp.com"
}
policy_info {
policies {
id: "786857d8-90fa-4d09-bbdd-5113de4c8689"
version: "0"
}
rule_result_infos {
violation_infos {
predicate_string: "Car type"
expected_value {
s: ""
}
actual_value {
s: "Economy not permitted"
}
}
}
}
workflow_id: "78f4c4d21f0f0088"
trace_id: "827bb0c0de7291da"
policy_metadata {
out_of_policy: true
pre_book_answers {
}
approver {
}
}
pnr_statistics {
}
}
previous_pnr {
pnr_id: "5323571682"
car {
}
trip_id: "1525669458"
source: SABRE
status: INITIATED
created_at {
iso_8601: "2023-09-21T18:45:44.11625+05:30"
}
updated_at {
iso_8601: "2023-09-21T18:45:44.11625+05:30"
}
trip_info {
trip_id: "1525669458"
name: "(Oct 20, 2023) John F. Kennedy International Airport"
}
workflow_id: "78f4c4d21f0f0088"
trace_id: "827bb0c0de7291da"
}
update_type: BOOKING_CREATED
}
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