dhinag

{% fetchxml KB_Query %}
<fetch version="1.0" mapping="logical">
  <entity name="knowledgearticle">
    <attribute name="knowledgearticleid" />
    <attribute name="title" />
    <attribute name="content" />
    <order attribute="title" descending="false" />
    <filter type="and">
      <condition attribute="isrootarticle" operator="eq" value="0" />
    </filter>

dhinag

user=Joe
bot=LulaBot

bot: Hi!
user: yo!
bot: [Typing][Delay=3000]
Greetings!
What would you like to do?
* update - You can update your account
* List - You can list your data

dhinag

public class BotMessage
{
    public string Message { get; set; }
}

public static BotMessage Run(string queueMessage, out BotMessage botMessage, TraceWriter log)
{
    botMessage = new BotMessage
    {
        Message = queueMessage

dhinag

    public class QueueMessage
    {
        public string ChannelID { get; set; }
        public string FromID { get; set; }
        public string FromName { get; set; }
        public string RecipientID { get; set; }
        public string RecipientName { get; set; }
        public string ConversationID { get; set; }
        public string ServiceURL { get; set; }
        public string Alert { get; set; }

dhinag

/// <summary>
/// The bot is obviously stateless. When we get the message from D365, we need to parse the data to find out which citizen should receive what message on which channel.
/// </summary>
/// <param name="activity"></param>
private  void CommunicateMessageToUser(Activity activity)
{
    var message = JsonConvert.DeserializeObject<QueueMessage>(((JObject)activity.Value).GetValue("Message").ToString());

    //Conversation ID is generally the key in order to reply to the same conversation in the channel.
    if(!string.IsNullOrEmpty(message.ConversationID))