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Last active August 28, 2023 16:49
Technical Support: "Troubleshooting Methodology"

Troubleshooting Methodology for Technical Support and IT Professionals

This Troubleshooting Methodology is based on Jason Dion's Udemy course, "CompTIA A+ Core 1 (220-1101) Complete Course & Practice Exam"

This is a guide demonstrating how to troubleshoot and resolve technical support issues using the scientific method.

1. Identify the problem. Ask questions such as:

@kra3
kra3 / eq.preset
Created March 26, 2014 12:11
Audacious presets: ~/.config/audacious/eq.preset
[Presets]
Preset0=Classical
Preset1=Club
Preset2=Dance
Preset3=Flat
Preset4=Live
Preset5=Laptop Speakers/Headphone
Preset6=Rock
Preset7=Pop