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@XxSanteaxX
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I bought a MacBook Pro off Facebook market place 4 years ago and I recently erased the whole device now when I boot it up and set it up it says I have remote management on for a school and I called and they just hang up on me how do I get rid of this remote management please ill pay for someone to help me

@time2chil
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time2chil commented Mar 27, 2022

Can anyone help me over Facebook or WhatsApp to follow this post step by step i dont have any skills thanks a lot for any help

@racks211
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I bought a MacBook Pro off Facebook market place 4 years ago and I recently erased the whole device now when I boot it up and set it up it says I have remote management on for a school and I called and they just hang up on me how do I get rid of this remote management please ill pay for someone to help me

@XxSanteaxX

Yes I could help get you back into the computer. what is your email? i will send you my whatsapp

@racks211
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@time2chil Yes I could help get you back into the computer. what is your email? i will send you my whatsapp

@timothegg
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timothegg commented Mar 30, 2022

I also got scammed on a new m1 macbook 14" I paid £1500 for.
It was working completely fine, I tested just about everything. My final step was to wipe the SSD clean so i could do a fresh install and migration from my old mac.
Right after the OS install it tells me the device is managed by some company and I needed their login and password to continue installation.
I contacted the seller, who had actually legitimately purchased the laptop from the very same company in the installation (and had emails to prove it!). I tried contacting that company and I cannot get a response. I was devastated. Nearly a month's income gone for a useless brick. My wife would kill me.

Thankfully I found this page on github. I managed to get past the initial installation screen.

I was unable to install macos by loading from external USB because halfway through the installation, the installer would stop and tell me that internet is required for installation.

I was able to do it in the end. Here are the combination of steps from different posts I took. I hope it is helpful to future readers:

  1. Wiped the New mac's drive clean
  2. Set the New mac into DFU mode
  3. Installed new IPSW via Apple Configurator
  4. While waiting for the IPSW to load I blocked the following domains on my router:

image

  1. During the macos monterey setup I did not activate the wifi (this step probably not necessary!)

  2. restored from my time machine backup, signed into icloud, activated firevault, etc

  3. Blocked the following in my hosts file:

albert.apple.com    
deviceenrollment.apple.com    
gdmf.apple.com    <---- not necessary and other posts say it will block future updates, now removed on my machine
iprofiles.apple.com    
mdmenrollment.apple.com
acmdm.apple.com
  1. Did the "sudo profiles remove -all"

  2. Rebooted

The above should work for 2021 Macs with Monterey, but you will still apparently get some notifications saying that the computer is remotely managed by [company].

Does anyone have any advice for keeping my mac from getting locked out again? What are things to avoid? I would appreciate the advice. (I will continue trying to contact that company)

Thank you,
Tim

@secured2k
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Please see the parent thread or earlier posts for details.
If you block gdmf.apple.com, you will likely not get public updates.

You can prevent this by not accepting profile installations going forward and leaving the three sites blocked at the PC or network level:

deviceenrollment.apple.com
iprofiles.apple.com
mdmenrollment.apple.com

If you do wipe and re-install your Mac again in the future, you can expect to need to do similar steps. Do include the extra servers for MacOS Setup.

@timothegg
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timothegg commented Mar 31, 2022

Thank you to everyone in this thread providing help.
I'm now getting notifications that the computer is remotely managed by [company].
my enrollment status is still:

Enrolled via DEP: No
MDM enrollment: No

Has anyone figured out a way to disable those notifications besides just turning off all notifications?

Edit:
I looked upthread and read secured2k's recommendation.
I did the "sudo profiles remove -all" command about 5 times and rebooted after each one
It's been about 45 minutes and no new notifications yet

Edit 2:
After about 4 hours, the notifications have returned. Anything I'm doing wrong? @secured2k

Thanks,
Tim

@tandia12
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tandia12 commented Apr 6, 2022

@lfctsve
What year and model is it? For older MacBooks there are permanent fix adding a chip which changes serial number

@jog0ff Hey I have a MacBook Air 2019 do you think the chip would work on it? It is also running on MacOS Catalina

@solis98
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solis98 commented Apr 19, 2022

Do you know if after applying these steps to disappear the notifications, the laptop can be used without the risk that the laptop may be affected?

@agent4tea7
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Do you know if after applying these steps to disappear the notifications, the laptop can be used without the risk that the laptop may be affected?

Yes, there's no risk as such. You are just opting out of a system-enabled DEP program. There's no risk, the machine is all yours to use and abuse.

@siborg666
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Every line after tells me the file is read only. I can’t change permissions on the HD or add myself as a user profile. Just says I don’t have permission, even though I am an administrator?
81D9C886-91E2-4235-B54D-BE6F69B840A3

any way to let me have access to change this stuff? Thanks.

@secured2k
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You can try checking the parent thread/github fork for details. The issue reported means the more recent instructions were not followed or a step was skipped.

@brunerd
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brunerd commented May 12, 2022

I've been wondering if I should blog about this, but here's another way that doesn't involve blocking network ports, so to squirrel this knowledge away in a corner of the web:

## these commands MUST be from Terminal in Recovery mode only (as root of course)
## this assumes the boot drive is named "Macintosh HD" and is a newer OS that has a Data volume

#clear the nvram if there is any saved WiFi info there
nvram -c

#remove the known networks plist which auto-joins your WiFi - older version of macOS may not have this
rm /Volumes/Macintosh\ HD\ -\ Data/Library/Preferences/com.apple.wifi.known-networks.plist 

#the WiFi password IS still stored here but it is not necessary to remove this
rm /Library/Keychains/System.keychain

#SUPPRESS FOR SETUP ASSISTANT ONLY
#remove all the dot files .* in Settings the main file is .cloudConfigHasActivationRecord
rm /Volumes/Macintosh\ HD\ -\ Data/private/var/db/ConfigurationProfiles/Settings/.*
#When you reboot with this method you must choose Other for network options then "This Mac does not connect to the Internet" to skip Remote Management
#this method of skipping via Other/No Internet is usually sufficient for macOS 10.14 and under

#SUPPRESS PERMANENTLY
#remove the entire folder and it NEVER asks for DEP again, without this folder it won't work
rm -r /Volumes/Macintosh\ HD\ -\ Data/private/var/db/ConfigurationProfiles/Settings

reboot

@vzeazy
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vzeazy commented May 20, 2022

@brunerd Just wondering if you've tested this on the newer M1 Macs? Thanks

@vzeazy
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vzeazy commented May 20, 2022

@timothegg Did you ever find a way to get the notifications removed?

@hugocruz
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@brunerd Just wondering if you've tested this on the newer M1 Macs? Thanks

Here you can find one for the M1 pro: https://gist.github.com/henrik242/65d26a7deca30bdb9828e183809690bd?permalink_comment_id=4042787#gistcomment-4042787

@dDev-OwO
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dDev-OwO commented Jun 1, 2022

I'm guessing that if I can't disable SIP then I'm out of luck?

Is there anyway around that? Cloning another drive?

Any help would be appreciated.

@brunerd
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brunerd commented Jun 1, 2022

@brunerd Just wondering if you've tested this on the newer M1 Macs? Thanks

@vzeazy yes, most definitely, it’s architecture independent it’s all about what macOS caches on disk really, we’ll see if they change anything for the next OS

@secured2k
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I'm guessing that if I can't disable SIP then I'm out of luck?

Is there anyway around that? Cloning another drive?

Any help would be appreciated.

Check the recent comments or the parent thread for instructions for current version OS’s. Answers have been posted multiple times.

@depmac
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depmac commented Jun 9, 2022

Method confirmed dead on Ventura. Now MDM lock works in a similar way to FMM lock. For all of you legally owning DEP enabled Macs, disabling Full Security is highly recommended so that when you accidentally wipe the mac, you will be able to always downgrade to a full installation of macOS <=12.x. For Macs shipped with Ventura from now on, be extra careful unless new ways of MDM bypass come out.

@depmac
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depmac commented Jun 9, 2022

Method confirmed dead on Ventura. Now MDM lock works in a similar way to FMM lock. For all of you legally owning DEP enabled Macs, disabling Full Security is highly recommended so that when you accidentally wipe the mac, you will be able to always downgrade to a full installation of macOS <=12.x. For Macs shipped with Ventura from now on, be extra careful unless new ways of MDM bypass come out.

Non Apple Silicon and T2 Macs are not impacted though. Also in the worst case we still have checkm8 for T2.

@secured2k
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This does not seem like anything new. The case was the same since T2 and M1. The case if MDM actually got installed/enrolled during setup or profile install, the management system could enable FMM type locks (but doesn't have to).

@inkstatim
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On catalina, I solved the problem in a similar way. I found an xml file where it is written how often to display a notification and commented out the necessary section. I bought a used laptop with mdm profile.

@inkstatim
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inkstatim commented Jun 10, 2022

On catalina, I solved the problem in a similar way. I found an xml file where it is written how often to display a notification and commented out the necessary section. I bought a used laptop with mdm profile.

Just in case, I will give an example that I edited on Catalina to get rid of notifications every 3 hours

@inkstatim
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On catalina, I solved the problem in a similar way. I found an xml file where it is written how often to display a notification and commented out the necessary section. I bought a used laptop with mdm profile.

Just in case, I will give an example that I edited on Catalina to get rid of notifications every 3 hours

% cat /System/Library/LaunchAgents/com.apple.ManagedClientAgent.enrollagent.plist
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
	<key>Label</key>
	<string>com.apple.ManagedClientAgent.enrollagent</string>
    <key>ProcessType</key>
    <string>Background</string>
	<key>ProgramArguments</key>
	<array>
		<string>/System/Library/CoreServices/ManagedClient.app/Contents/Resources/ManagedClientAgent</string>
		<string>-j</string>
	</array>
<!--
	<key>StartInterval</key>
	<integer>7200</integer>
-->
</dict>
</plist>

@inkstatim
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As you can see, I commented out the StartInterval key. In my case, this solved the issue with notifications.

@secured2k
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You cannot do this on newer systems with snapshots and signed system volumes.

@JShub683
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Just a general question. I was able to get into my M1 that i purchased from a liquidator who got the laptop from a company that was purchased prior to going out of business. I have an M1 and 2019 i5 on the i5 I get zero notifications about being remote managed, where as the M1 I'll get a pop-up about every 3-4hrs. The M1 took me a few days to realize that I could enter the echo commands without csrutil disabled to get around the MDM and create an account on Monterey. Anyway I've read through multiple threads on DEP and it seems like the intel models wont get notifications and the M1 theres nothing that can be done to stop on block em right? When checking for MDM profiles in terminal I get the NO status so I'm fine on that front just the stupid popup.

@secured2k
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There is no difference in the ability to block MDM pop up notifications on intel and m-series Macs. The difference in management security for those systems is t-2 and newer systems can be securely activation locked. I have looked at 2 random people’s computer that claimed the same problem and I have no idea what I did differently but with no relevant changes, those users say the messages go away; so I assume the issue is with the users actions or steps to block the network communication that causes the alerts. The parent thread has more detail and I have answered many questions since Nov 2020 about this.

@Aleks4o
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Aleks4o commented Jun 23, 2022

Hi I wanted to ask because I am new to the mac scene and I bought a macbook second hand with dep (that i did not know of). Can anyone tell me is it safe to use the laptop and is there a chance that the laptop is unusable?

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