Awesome Support Custom Fields Starter Kit

awesome-support-custom-fields.php

<?php
/**
 * @package   Awesome Support/Custom Fields
 * @author    ThemeAvenue <web@themeavenue.net>
 * @license   GPL-2.0+
 * @link      http://themeavenue.net
 * @copyright 2014 ThemeAvenue
 *
 * @wordpress-plugin
 * Plugin Name:       Awesome Support: My Custom Fields
 * Plugin URI:        http://getawesomesupport.com
 * Description:       Adds custom fields to the Awesome Support ticket submission form.
 * Version:           0.1.0
 * Author:            ThemeAvenue
 * Author URI:        http://themeavenue.net
 * Text Domain:       wpas
 * License:           GPL-2.0+
 * License URI:       http://www.gnu.org/licenses/gpl-2.0.txt
 * Domain Path:       /languages
 */

// If this file is called directly, abort.
if ( ! defined( 'WPINC' ) ) {
	die;
}

add_action( 'plugins_loaded', 'wpas_user_custom_fields' );
/**
 * Register all custom fields after the plugin is safely loaded.
 */
function wpas_user_custom_fields() {
/* You can start adding your custom fields safely after this line */




/* Do NOT write anything after this line */
}

When using wpas_add_custom_field() or wpas_add_custom_taxonomy(), please make sure to wrap them inside a function_exists() check.

Example

if ( function_exists( 'wpas_add_custom_field' ) ) {
    wpas_add_custom_field( 'my_custom_field',  array( 'title' => __( 'My Custom Field', 'awesome-support' ) ) );
}

I added it according to the instructions in the documentation, but still it's not showing up.
do I need to add any codes to the templates ?

yes i followed the same procedure it is not working

The 'plugins_loaded action' is triggered before the theme is loaded. So if it's used in your functions.php it is has already been called. You could rather use the action 'after_setup_theme'.

But it does not work regardless unfortunately.

My input:

add_action( 'after_setup_theme', 'wpas_user_custom_fields' );
function wpas_user_custom_fields() {
  if ( function_exists( 'wpas_add_custom_field' ) ) {
    wpas_add_custom_field( 'my_custom_field',  array( 'title' => __( 'My Custom Field', 'awesome-support' ) ) );
  }
}

For all of you not managing to get plugin working.

1. In plugins folder create new folder and put awesome-support-custom-fields.php inside.
   Example wp-content/plugins/as-plugin/awesome-support-custom-fields.php

<?php
/*
Plugin Name: AS Customizations
Plugin URI: https://getawesomesupport.com/
Version: 1.0.0
Author: ThemeAvenue
Author URI: http://themeavenue.net
Description: This example plugin shows how to add <a href="https://getawesomesupport.com/documentation/awesome-support/custom-fields/">custom fields</a> and conditional logic to the Ticket Submission form.
*/

// If this file is called directly, abort.
if ( ! defined( 'WPINC' ) ) {
	die;
}

// Allow agents/admin to see the forms
add_filter( 'wpas_agent_submit_front_end', '__return_true' );



// Register all custom fields after the plugin is safely loaded.
add_action( 'plugins_loaded', 'wpas_user_custom_fields' );
function wpas_user_custom_fields() {
	wpas_add_custom_field( 'phone_name', 
		array(
			'title' => __( 'Proizvođač', 'wpas' ),
			'field_type' => 'text',
			'required' => true
			)
		);
		
	wpas_add_custom_field( 'issue_name', 
		array(
			'title' => __( 'Uređaj', 'wpas' ),
			'field_type' => 'text',
			'required' => true
			)
		);	
}

For those who, like me, have tried all the examples above, and still could not get it to work:
In fact, we add a plugin that needs to be activated on plugins page, just like any other downloaded plugin. Spent 40 minutes to figure it out. lol