melijaclyn

5 things that are my most favorite:
Respond to 60+ support requests via email every day
Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites
Create video tutorials to help teach users a specific feature or use case
Work with the product team to develop a new feature based on feedback from customers 
Manage a support team

5 Things that are my least favorite:
Help resolve billing issues for customers over the phone
Recieve 20+ inbound phone calls per day and help them solve their issues