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moderatorwes / zendesk.html
Created November 9, 2016 16:34
Zendesk: Redirect Category Links using {{curlybars}}
View zendesk.html
<!-- Grab the id of the category and insert into the is statement. This code is from the Copenhagen Theme-->
<li class="blocks-item">
{{#is id 204259447}}
<a href="/hc/communities/public/topics" class="blocks-item-link">
<h4 class="blocks-item-title">{{name}}</h4>
<p class="blocks-item-description">{{excerpt description}}</p>
<a href='{{url}}' class="blocks-item-link">
<h4 class="blocks-item-title">{{name}}</h4>
moderatorwes / Category.html
Last active July 21, 2022 14:45
Zendesk: Accordions for Copenhagen theme - Live example(
View Category.html
<!-- Add this code if you would like accordions on your Category Page -->
<div class="container-divider"></div>
<div class="container">
<nav class="sub-nav">
{{search submit=false}}
moderatorwes / article.html
Last active May 30, 2022 09:59
Zendesk: Embed PDF
View article.html
<!--Add this to your article page using the Source editor -->
<iframe src="" style="width:600px; height:500px;" frameborder="0"></iframe>
moderatorwes / article.html
Created April 12, 2016 13:39
Zendesk: Formatting Tags
View article.html
<ul class="tags">
Tags: {{#each article.labels}}
<li class="tag">{{identifier}}<li>
moderatorwes / zendesk.js
Created March 2, 2016 20:29
Zendesk: Hide default system fields on Zendesk Ticket Form
View zendesk.js
//hide system fields based on ticket forms(change subdomain and form id)
if (window.location.href == "") {
$('.form-field label:contains("Attachments")').hide();
moderatorwes / zendesk.js
Created February 16, 2016 14:01
Zendesk: Limit number of promoted articles
View zendesk.js
//Limit number of promoted articles on homepage
if(typeof $('.promoted-articles ul').get(0) != 'undefined') {
var _sectionArticles = $('.promoted-articles ul');
_sectionArticles.each(function(_aidx, _aitm) {
var _itmCount = $(_aitm).find('li').length;
var _allLink = $(_aitm).prev('h3').find('a').attr('href');
if(_itmCount > 5) {
for(var x = (_itmCount - 1); x > 4; x--) {
moderatorwes / zendesk.js
Created January 22, 2016 02:55
Zendesk: Make Humble Squid boxes clickable
View zendesk.js
//Humble Squid boxes clickable
$(".category-list li:has(a)").click(function() {
window.location = $("a:first",this).attr("href");
$(".category-list li").css('cursor', 'pointer');
moderatorwes / zendesk.css
Created December 18, 2015 03:16
Zendesk: Custom Category Boxes with SVG icons
View zendesk.css
@import url(,200);
@import url("");
@import url("");
body {
font-family: 'Source Sans Pro', sans-serif;
font-size: 14px;
line-height: 1.42857143;
color: #333;
moderatorwes / zendesk.html
Created August 25, 2015 21:01
Zendesk: Add Font Awesome icons beside category title wiry merchant theme
View zendesk.html
Make sure to add Font Awsome CDN to Document Head
moderatorwes / zendesk.js
Last active September 9, 2020 17:13
Zendesk: Re-direct users to My Activities if End User
View zendesk.js
//re-direct end users to My Activities