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@moderatorwes
moderatorwes / zendesk.html
Created Nov 9, 2016
Zendesk: Redirect Category Links using {{curlybars}}
View zendesk.html
<!-- Grab the id of the category and insert into the is statement. This code is from the Copenhagen Theme-->
<li class="blocks-item">
{{#is id 204259447}}
<a href="/hc/communities/public/topics" class="blocks-item-link">
<h4 class="blocks-item-title">{{name}}</h4>
<p class="blocks-item-description">{{excerpt description}}</p>
</a>
{{else}}
<a href='{{url}}' class="blocks-item-link">
<h4 class="blocks-item-title">{{name}}</h4>
@moderatorwes
moderatorwes / Category.html
Last active Mar 9, 2020
Zendesk: Accordions for Copenhagen theme - Live example(https://zenultra.zendesk.com/)
View Category.html
<!-- Add this code if you would like accordions on your Category Page -->
<div class="container-divider"></div>
<div class="container">
<nav class="sub-nav">
{{breadcrumbs}}
{{search submit=false}}
</nav>
@moderatorwes
moderatorwes / article.html
Last active Jun 23, 2020
Zendesk: Embed PDF
View article.html
<!--Add this to your article page using the Source editor -->
<iframe src="https://docs.google.com/gview?url=http://infolab.stanford.edu/pub/papers/google.pdf&embedded=true" style="width:600px; height:500px;" frameborder="0"></iframe>
@moderatorwes
moderatorwes / article.html
Created Apr 12, 2016
Zendesk: Formatting Tags
View article.html
<ul class="tags">
Tags: {{#each article.labels}}
<li class="tag">{{identifier}}<li>
{{/each}}
</ul>
@moderatorwes
moderatorwes / zendesk.js
Created Mar 2, 2016
Zendesk: Hide default system fields on Zendesk Ticket Form
View zendesk.js
//hide system fields based on ticket forms(change subdomain and form id)
if (window.location.href == "https://yoursubdomain.zendesk.com/hc/en-us/requests/new?ticket_form_id=11111") {
$('.request_subject').hide();
$('.request_description').hide();
$('.form-field label:contains("Attachments")').hide();
$('#upload-dropzone').hide();
}
@moderatorwes
moderatorwes / zendesk.js
Created Feb 16, 2016
Zendesk: Limit number of promoted articles
View zendesk.js
//Limit number of promoted articles on homepage
if(typeof $('.promoted-articles ul').get(0) != 'undefined') {
var _sectionArticles = $('.promoted-articles ul');
_sectionArticles.each(function(_aidx, _aitm) {
var _itmCount = $(_aitm).find('li').length;
var _allLink = $(_aitm).prev('h3').find('a').attr('href');
if(_itmCount > 5) {
for(var x = (_itmCount - 1); x > 4; x--) {
$($(_aitm).find('li')[x]).remove();
}
@moderatorwes
moderatorwes / zendesk.js
Created Jan 22, 2016
Zendesk: Make Humble Squid boxes clickable
View zendesk.js
//Humble Squid boxes clickable
$(".category-list li:has(a)").click(function() {
window.location = $("a:first",this).attr("href");
});
$(".category-list li").css('cursor', 'pointer');
@moderatorwes
moderatorwes / zendesk.css
Created Dec 18, 2015
Zendesk: Custom Category Boxes with SVG icons
View zendesk.css
@import url(https://fonts.googleapis.com/css?family=Source+Sans+Pro:400,200);
@import url("https://cdnjs.cloudflare.com/ajax/libs/bootswatch/3.3.5/cyborg/bootstrap.css");
@import url("https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.4.0/css/font-awesome.css");
body {
font-family: 'Source Sans Pro', sans-serif;
font-size: 14px;
line-height: 1.42857143;
color: #333;
@moderatorwes
moderatorwes / zendesk.html
Created Aug 25, 2015
Zendesk: Add Font Awesome icons beside category title wiry merchant theme
View zendesk.html
Make sure to add Font Awsome CDN to Document Head
@moderatorwes
moderatorwes / zendesk.js
Last active Dec 27, 2018
Zendesk: Re-direct users to My Activities if End User
View zendesk.js
//re-direct end users to My Activities
if(HelpCenter.user.role=="end_user"){
location.href="https://yoursubdomain.zendesk.com/hc/en-us/requests/";}
You can’t perform that action at this time.