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Chapter 2 | |
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Things to focus on to be a good executive | |
- Operational excellence | |
- Putting people first | |
- Being decisive | |
- Communicating well | |
- Knowing how to get the most out of even the most challenging people | |
- Focusing on product excellence | |
- Treating people well when they are let go | |
Overall | |
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- To be successful, companies need to need to have teams that work together as communities where individuals integrate their interests and put aside differences and be individually and collectively obsessed to do what is right for the company | |
- Great products and the teams that create them are the core of the companies and everything else should be in service to that core | |
- Relationships are built on trust so prioritize building trust and loyalty with the people you work | |
- Bill believed in diversity and being your complete self at workplace | |
- He loved people and brought the love to the communities he created/join and made it ok to to bring that to workplace | |
To be a good manager | |
- Need to be a good coach | |
- Need to put their people first and run a strong operations | |
- Need to be decisive and know when the time for discussion is over and time to execution has come | |
- Need to appreciate abberant genius but move quickly to let them go if their behavior endangers the team | |
- Sometimes need to let people go but they should allow them to leave with their dignity intact | |
- Listen completely | |
- Be candid | |
- Believe in the people more than the people believe in themselves | |
- Consider team as paramount and have team-first behavior | |
- When faced with an issue, look at the team and not the problem | |
- Seek the biggest problem and bring them front and center and ensure that they are looked at first | |
- Fill communication gaps | |
- Lead especially when the things look bleak |
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