- Founders think that if some investor gave them money it is a validation of their product
Founders are a better experts in their startup. Treat the investors as just one more data point.
- Hiring too quickly
If you have $1m in the bank it doesn't mean you have to hire 10 people. Focus on product-market fit and get traction first.
- Lack of focus
Trying to solve too many problems at once. Solve one and become indispensible at that. Expand from there.
- Announcing product market fit too early
From a presentation by Aaron Harris, a YC partner
This decision making framework is based on the premise that startups are about growth. If you are not growing you are not a startup. You may be a business, but not a growing one. In most cases if the business is not growing it is shrinking (occupies smaller market share).
- Are things going OK?
Let's say you are surviving.
- Is the business growing?
It won't tell you if the name is good, but it should save you the pain of picking a bad name.
- Is .com available?
Usually it's the first one to go
- Is there a website behind it?
Just go to the URL
- Can the domain be purchased?
I wouldn't call this a manual for "fanatical" customer support, though.
- Never rush to solve a problem - the problem may solve itself
In most cases it is something the user did wrong at their end.
- Give them some homework
Ask them to perform an action. There is nothing more off-putting than homework.
- Mention there may be cost involved
This is more a list of red flags to discard low quality candidates and build a shortlist.
- All questions answered satisfactorily
Aim for 3 questions: easy, depth of expertise, attention to detail
- Job success less than 80%
Definitely out.
- Job success less than 90%
You are the expert on you and what you want from life. No other opinion matters in this process. Just be honest with yourself when answering these questions.
-
Is it going to be fun?
Will you genuinely enjoy the job?
-
Is it taking you to where you want to be in life?
It won't tell you if the name is good, but it should save you the pain of picking a bad name.
- Is .com available?
Usually it's the first one to go
- Is there a website behind it?
Just go to the URL
- Can the domain be purchased?
Go through the entire list before digging deep into the difficult questions to identify any obvious show stoppers.
- Name of the product or service on offer.
E.g. a mobile ANPR camera
- Name the target market in just a few words. > E.g. individuals concerned of the traffic around them