Resources from my error messages talk at Write the Docs conference on 16th September 2019.
- 💾 Slides
- 📹 Recording
- 🌍 Conference link
Description of my talk:
"Error messages are such a small and innocuous part of documentation that they sometimes don't always receive the care and attention that they deserve. Even the shortest error message can evoke far stronger, negative emotions in your end users than the majority of your documentation. If you get your error messaging wrong, it can not only lead to poor user experience and customer frustration but also low product satisfaction, and in worst cases, ridicule on social media."