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Instructions on how to reset the autonomous desk. This fixes a problem where the desk will not lower (also reportedly fixes incorrectly reported heights).
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| > Thank you for reaching out to Autonomous! I am sorry to hear that you are having some trouble with your SmartDesk | |
| > but I will be glad to assist. It sounds like your system needs a "hard reset" can I please have you follow these | |
| > steps thoroughly. | |
| Reset Steps: | |
| 1. Unplug the desk for 20 seconds. Plug it back in. Wait a full 20 seconds. | |
| 2. Press the up and down buttons until the desk lowers all the way and beeps or 20 seconds pass. | |
| 3. Release both buttons. | |
| 4. Press the down buttons until the desk beeps one more time or 20 seconds pass. | |
| Then you are good to go! |
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