After reading the articles above, create a gist on Github and reflect (4-6 sentences) on the following prompts.
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What role does empathy play in your life and how has it helped you?
I have always tried to be an empathetic person. Over the past few years I have realized how listening can help me become more empathetic. My New Year's resolution this year was to intentionally try radical listening. It is very difficult. -
How does empathy help you build better software?
Empathy helps designers see beyond preconceived notions to users' real problems. It opens the door to an opportunity to make a product much better – to really serve the people for whom it is made. When a designer puts themself in the shoes of the person they are helping and ask what the users need from the product, a more effective product is created. The users actually benefit from the product. It changes lives. I believe that is success in anyone's book. -
Why is empathy important for working on a team?