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How to fix Apple Bluetooth Wireless Keyboard (Windows 10)

The driver situation with Apple Bluetooth wireless keyboards and Windows 10 is horrible, even with the latest BootCamp drivers. Fortunately, a workaround is available, if you're patient.

Pair keyboard once

  1. Turn on the keyboard.
  2. Press and hold Command + w until the keyboard light begins blinking, indicating the keyboard is ready to pair.
  3. Use Windows Bluetooth settings to pair the keyboard, entering the same code (e.g. 123456 Enter) on both internal and external keyboards.

Pairing the keyboard is very trial and error. 9/10 times, Windows will complain that the keyboard is not available for pairing. Just keep trying.

Finally, once the keyboard does pair, Windows will complain with a status Driver error.

Uninstall Apple keyboard driver

  1. Launch Device Manager, such as from the Start menu.
  2. Identify the offending device, marked by a yellow warning triangle.
  3. Remove the device and uninstall the driver.
  4. Reboot.

Pair keyboard again

Unpair and re-pair the keyboard, will probably take 20 more attempts.

Verify keyboard connectivity

Once the keyboard has paired, after uninstalling the keyboard driver, you can check whether the keyboard is finally fully connected, by pressing the Command (Start) button, etc.

@burhanyldz

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burhanyldz commented Jan 30, 2018

wow thanks man!

@marinhero

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marinhero commented Jun 10, 2018

Thank you!

@masters3d

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masters3d commented Jul 12, 2018

Thank you "both internal and external keyboards." I wasted like 30 minutes on this.

@adelwich

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adelwich commented Aug 4, 2018

Hi everyone -- Just wanted to confirm that these instructions actually do work. Inexplicably. As the OP says, you have to keep going through the same process multiple times, and Windows keeps refusing to see the keyboard. Then, suddenly, it will start to behave. In my instance, it did not throw any driver errors once connected. This might be because I recently ran a batch of Windows system updates.

Two things for people to know. These are mentioned in the instructions, but they bear repeating. #1. You need to type the PIN on both keyboards. First, enter a PIN into the wired keyboard. Then, enter the PIn into your wireless keyboard. Be prepared for it not to connect, but don't give up. #2. The PIN can be anything you want. At first, I was trying 12345678, but then I shortened it to a six digit number. Can't believe it actually worked! Thank you!

@roadrunnor

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roadrunnor commented Oct 3, 2018

just got that situation with windows bluetooth not being able to give me back my pin numbers from scratch. BTW the both "internal external keyboard" mentionned above is actually doing or typing "the fictive passcode" with both keyboards mac AND the pc keyboard many times yes then it is going to work. The mac keyboard is waiting for you to do so. Thanks a lot for all theses anwsers!

@pandyarohan

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pandyarohan commented Nov 14, 2018

After trying 15 times in vain, here is the method that worked for me (source)

  1. Go to "Add Bluetooth or other device"
  2. Find the wireless keyboard and hit connect.
  3. When prompted for a pin, enter anything on the screen, I used "123123". I dont know what else will work.
    NOW IS THE IMPORTANT PART.
  4. HIT 'Connect' and IMMEDIATELY enter '123123'+ENTER on the wireless apple keyboard, and you should be paired. '
  5. If you have issues, turn off bluetooth and restart the wireless keyboard and repeat the process.
@sharonkiern

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sharonkiern commented Nov 16, 2018

@pandyarohan - thank you so much. Have wasted 2 hours today searching various sites, removing batteries, pressing cmd W, etc - no luck . Then your solution worked 1st time:-)

@romanmagdavs

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romanmagdavs commented Dec 21, 2018

@pandyarohan - God bless you, thank you so much man, solved my issue, gold medal for today !

@Sikklik

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Sikklik commented Apr 6, 2019

Thank you so much, i have been trying to do this for a very long time.

@matthewgson

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matthewgson commented Jul 24, 2019

To make a clarification on above,

When you see keyboard from windows,

  1. Click keyboard and connect
  2. It asks you to put PIN - type 123123 and connect
  3. Windows tries to pair with keyboard....
  4. Type 123123 and hit return on your apple keyboard
  5. Done
@jerryzhujian9

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jerryzhujian9 commented Jan 1, 2020

@pandyarohan Just would like to give you a thanks! It works for me as well.

@farrotpod

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farrotpod commented Feb 26, 2020

@pandyarohan - you legend. After weeks of not being able to use my main PC - you have saved me from having to ditch my Apple Wireless Keyboard and buying a new keyboard.

Just to add - if you don't have a wired keyboard to hand for you to enter a PIN when prompted to do so in the bluetooth set-up - the on-screen keyboard can be accessed via 'ease of access' tab on the bottom right of the login screen after boot-up and then used to type in the PIN.

@gitCork2020

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gitCork2020 commented Apr 29, 2020

(West Cork Ireland 29th April 2020) I WANT TO THANK PEOPLE FOR THE SUGGESTED SOLUTIONS. My difficulty with my Apple Bluetooth Keyboard connecting to my Windows 10 computer started yesterday. By this morning I was almost depressed at my difficulty. I worried for a while that the suggestion to try again and again was nonsense. On about 3 occasions I gave up. But then I tired one more time and altered my practice in line with a suggestion above. I entered the code 123123 on the computer and pressed connected BEFORE entering the code 123123 on the keyboard and pressing enter and suddenly it worked. It was like magic. So in those circumstances I felt I had to thank people for their suggestions and to - as it were - try to give hope to people not to give up. Because if you like me find the feel of the Apple keyboard very pleasant to use, you do not want to give it up lightly.

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