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@milesbxf
Last active May 15, 2024 19:37
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Monzo's Alertmanager Slack templates
###################################################
##
## Alertmanager YAML configuration for routing.
##
## Will route alerts with a code_owner label to the slack-code-owners receiver
## configured above, but will continue processing them to send to both a
## central Slack channel (slack-monitoring) and PagerDuty receivers
## (pd-warning and pd-critical)
##
routes:
###################################################
## Duplicate code_owner routes to teams
## These will send alerts to team channels but continue
## processing through the rest of the tree to handled by on-call
- match_re:
code_owner: '.+'
routes:
- match: {severity: info|warning|critical}
continue: true
receiver: slack-code-owners
###################################################
## Standard on-call routes
- match_re:
severity: info|warning|critical
receiver: slack-monitoring
continue: true
###################################################
## Pagerduty routes
- match: {severity: warning}
routes:
- receiver: pd-warning
- match: {severity: critical}
routes:
- receiver: pd-critical
receivers:
###################################################
## Slack Receivers
- name: slack-code-owners
slack_configs:
- channel: '#{{- template "slack.monzo.code_owner_channel" . -}}'
send_resolved: true
title: '{{ template "slack.monzo.title" . }}'
icon_emoji: '{{ template "slack.monzo.icon_emoji" . }}'
color: '{{ template "slack.monzo.color" . }}'
text: '{{ template "slack.monzo.text" . }}'
actions:
- type: button
text: 'Runbook :green_book:'
url: '{{ (index .Alerts 0).Annotations.runbook }}'
- type: button
text: 'Query :mag:'
url: '{{ (index .Alerts 0).GeneratorURL }}'
- type: button
text: 'Dashboard :grafana:'
url: '{{ (index .Alerts 0).Annotations.dashboard }}'
- type: button
text: 'Silence :no_bell:'
url: '{{ template "__alert_silence_link" . }}'
- type: button
text: '{{ template "slack.monzo.link_button_text" . }}'
url: '{{ .CommonAnnotations.link_url }}'
# This builds the silence URL. We exclude the alertname in the range
# to avoid the issue of having trailing comma separator (%2C) at the end
# of the generated URL
{{ define "__alert_silence_link" -}}
{{ .ExternalURL }}/#/silences/new?filter=%7B
{{- range .CommonLabels.SortedPairs -}}
{{- if ne .Name "alertname" -}}
{{- .Name }}%3D"{{- .Value -}}"%2C%20
{{- end -}}
{{- end -}}
alertname%3D"{{ .CommonLabels.alertname }}"%7D
{{- end }}
{{ define "__alert_severity_prefix" -}}
{{ if ne .Status "firing" -}}
:lgtm:
{{- else if eq .Labels.severity "critical" -}}
:fire:
{{- else if eq .Labels.severity "warning" -}}
:warning:
{{- else -}}
:question:
{{- end }}
{{- end }}
{{ define "__alert_severity_prefix_title" -}}
{{ if ne .Status "firing" -}}
:lgtm:
{{- else if eq .CommonLabels.severity "critical" -}}
:fire:
{{- else if eq .CommonLabels.severity "warning" -}}
:warning:
{{- else if eq .CommonLabels.severity "info" -}}
:information_source:
{{- else -}}
:question:
{{- end }}
{{- end }}
{{/* First line of Slack alerts */}}
{{ define "slack.monzo.title" -}}
[{{ .Status | toUpper -}}
{{ if eq .Status "firing" }}:{{ .Alerts.Firing | len }}{{- end -}}
] {{ template "__alert_severity_prefix_title" . }} {{ .CommonLabels.alertname }}
{{- end }}
{{/* Color of Slack attachment (appears as line next to alert )*/}}
{{ define "slack.monzo.color" -}}
{{ if eq .Status "firing" -}}
{{ if eq .CommonLabels.severity "warning" -}}
warning
{{- else if eq .CommonLabels.severity "critical" -}}
danger
{{- else -}}
#439FE0
{{- end -}}
{{ else -}}
good
{{- end }}
{{- end }}
{{/* Emoji to display as user icon (custom emoji supported!) */}}
{{ define "slack.monzo.icon_emoji" }}:prometheus:{{ end }}
{{/* The test to display in the alert */}}
{{ define "slack.monzo.text" -}}
{{ range .Alerts }}
{{- if .Annotations.message }}
{{ .Annotations.message }}
{{- end }}
{{- if .Annotations.description }}
{{ .Annotations.description }}
{{- end }}
{{- end }}
{{- end }}
{{- /* If none of the below matches, send to #monitoring-no-owner, and we
can then assign the expected code_owner to the alert or map the code_owner
to the correct channel */ -}}
{{ define "__get_channel_for_code_owner" -}}
{{- if eq . "platform-team" -}}
platform-alerts
{{- else if eq . "security-team" -}}
security-alerts
{{- else -}}
monitoring-no-owner
{{- end -}}
{{- end }}
{{- /* Select the channel based on the code_owner. We only expect to get
into this template function if the code_owners label is present on an alert.
This is to defend against us accidentally breaking the routing logic. */ -}}
{{ define "slack.monzo.code_owner_channel" -}}
{{- if .CommonLabels.code_owner }}
{{ template "__get_channel_for_code_owner" .CommonLabels.code_owner }}
{{- else -}}
monitoring
{{- end }}
{{- end }}
{{ define "slack.monzo.link_button_text" -}}
{{- if .CommonAnnotations.link_text -}}
{{- .CommonAnnotations.link_text -}}
{{- else -}}
Link
{{- end }} :link:
{{- end }}
@arnoldyahad
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Hey everyone,
I want to share some findings as i tried to implement what is written here and got some insights that might help you:

  1. name field for slack button:
    if you dont specify a name for a slack button, you will only have 1 slack button as they need it to diffrenciate between the buttons in the list. here is where i found it in their documents: https://api.slack.com/legacy/interactive-message-field-guide

  2. if your button links to a url it must contain http:// or https:// i had a button with: grafana.com and it didn't work, only after i made it https://grafana.com it worked.

  3. the advise by @80kk was crucial for the buttons, the value: 'test' field was mandatory for me to make it work.

so this is my configuration for working buttons:

          - type: button
            name: mutebutton
            text: 'Mute :prometheus:'
            value: 'text'
            url: "https://{{ (index .Alerts 0).Labels.alertManagerUrl }}" # just a link for our internal alert manager, with added https://
          - type: button
            name: readmebutton
            text: 'README :green_book:'
            value: 'text'
            url: "{{ (index .Alerts 0).Labels.readmeUrl }}" # just a link for our internal readme, it comes with https:// so no need to add
          - type: button
            name: grafana
            text: 'Grafana :grafana:'
            value: 'text'
            url: 'https://{{ (index .Alerts 0).Labels.grafanaAlertUrl }}' # same as first button

this is the final result:
image

and thanks everyone for all the comments here!

@stefaneacsu147
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stefaneacsu147 commented May 29, 2023

      actions:
      - type: button
        text: 'README :green_book:'
        url: '{{ (index .Alerts 0).Annotations.runbook_url }}'
      - type: button
        text: 'Query :mag:'
        url: '{{ (index .Alerts 0).GeneratorURL }}'
      - type: button
        text: 'Dashboard :chart_with_upwards_trend:'
        url: '{{ (index .Alerts 0).Annotations.dashboard_url }}'
      - type: button
        text: 'Silence :no_bell:'
        url: '{{ template "__alert_silence_link" . }}'
EOF

I have my buttons set up like this and I can only get in Slack the "Runbook" one to be shown. Any idea why it's not showing the Query, Dashboard or Silence button as well?

I have tried the value: 'text' but it seems not to make a difference.

@arnoldyahad
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@stefaneacsu147 see my previous answer, you might need to add name: field to each button.

@amirnoshian
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hi guys how can use this? should you create docs dude

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