Success at Enjoy came from finding and living out the values I see as most important. These values being Experience Obsessed, Winning Together and the one I hold one above the rest, Kindness. I believe if we start with Kindness, no matter what we are doing, creating, or providing, as long as we act with integrity, help others generously and care for them selflessly, we'll have success.
I have benefited from working closely with Ron Johnson, and hand in hand with Tom Suiter, creating what the Experience is today for customers and employees across the world. Experience Obsessed wasn't just the words we'd throw around; it is how we found success. A highlight for me is to note that I spent just as much time on creating the employee experience as I did on creating the customer's side. Happy, healthy, and satisfied employees shined.
Much of my time was spent with the software engineering team to produce the software our employees and customers interact with. Never have I seen a group more excited about their wo