I've been struggling with finding a balance as far as being empathetic goes. For most of my life I struggled with being a people pleaser - I feel like I was too empathetic for my own good. I'm glad to say I've learned from those experiences. Now, I see empathy as an amazing way to learn and grow. I believe learning to empathize and relate to others is an amazing way of opening your eyes to new ways of doing things, and learning to dismantle unconscious biases you may have. That's certainly how I feel empathy has helped me.
As mentioned in my previous answer, I see empathy as an amazing way to learn. When it comes to something as collaborative and iteration based as software, you have amazing opportunities to utilize empathy to broaden your programming and design horizons, so to speak. The more diverse perspectives you surround yourself by, the more perspectives you can learn from to bui